A25 - Crash during start up

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Posts 18
Michael W. Fields | Forum Activity | Posted: Fri, Jul 9 2010 6:17 AM

Every time I try and start logos it comes up freezes for a moment and then shuts down on its on or freezes and I have to force quit. I am no able to open and access logos in any way.

 

Mike8345.Archive.zip

Posts 73
Boris Repschinski | Forum Activity | Replied: Fri, Jul 9 2010 8:12 AM

Same thing happened to me; it turned out to be a bug in the default layout loading at startup. Deleting the layout database file got me back on track.

Boris Repschinski

Professor of NT Studies

University of Innsbruck

Posts 1
Paul Davis | Forum Activity | Replied: Sat, Jul 10 2010 5:54 AM

My L4 will not open. It acts as if it will then gives me a box with an reopen and this will send report line. I hit the reopen and it does the same thing again.

Posts 1875
Alan Macgregor | Forum Activity | Replied: Sat, Jul 10 2010 7:37 AM

Warning: Deleting the layouts.db will mean that you lose your layouts and will have to create them afresh.

The above information is inaccurate had has been edited to reflect a more accurate position.

Info: The deleted layouts.db will be restored when Logos syncs and then the application should restart properly.

If you want to delete the layouts database, because you suspect a corrupt or buggy db, then you can find it by opening Finder clicking on your own username (in my case it's alanmacgregor), then clicking through to Library/Application Support/Logos4/Documents/uniqueuseridentificationnumber/LayoutManager

See screenshot:

The only file should be layouts.db.

Delete it and Logos 4 Mac should start.

iMac Retina 5K, 27": 3.6GHz 8-Core Intel Core i9; 16GB RAM;MacOS 10.15.5; 1TB SSD; Logos 8

MacBook Air 13.3": 1.8GHz; 4GB RAM; MacOS 10.13.6; 256GB SSD; Logos 8

iPad Pro 32GB WiFi iOS 13.5.1

iPhone 8+ 64GB iOS 13.5.1

Posts 73
Boris Repschinski | Forum Activity | Replied: Sat, Jul 10 2010 8:29 AM

Hi Alan,

 

this is not quite correct. I deleted the file, and Logos did a new sync, restoring my layouts correctly. After this approach Logos worked again.

Boris Repschinski

Professor of NT Studies

University of Innsbruck

Posts 1875
Alan Macgregor | Forum Activity | Replied: Sat, Jul 10 2010 2:31 PM

Boris

Thanks for the correction. I didn't realise what sync synced. I should have thought of that. It's just that I've never had to delete my layouts.db. I've only been asked to forward mine to Logos. Tongue Tied

Thanks for updating and adding to my knowledge. Much appreciated.

Every blessing

Alan

iMac Retina 5K, 27": 3.6GHz 8-Core Intel Core i9; 16GB RAM;MacOS 10.15.5; 1TB SSD; Logos 8

MacBook Air 13.3": 1.8GHz; 4GB RAM; MacOS 10.13.6; 256GB SSD; Logos 8

iPad Pro 32GB WiFi iOS 13.5.1

iPhone 8+ 64GB iOS 13.5.1

Posts 5467
Forum MVP
Mike Binks | Forum Activity | Replied: Sat, Jul 10 2010 10:46 PM

Hi All,

Surely this can't be the whole story...

How do you delete a layout if it only comes back from the Sync store?

And if you can delete one layout you must be able to delete them all?

If your layouts are the problem then having them restored all the time will be a Groundhog Day experience.

tootle pip

Mike

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 73
Boris Repschinski | Forum Activity | Replied: Sun, Jul 11 2010 2:51 AM

Mike,

thanks for giving us the reasons why it should not work Big Smile

Notice though: You are not deleting individual layouts, you are deleting the entire layouts.db file. When Logos does not find it it recreates it from the servers. How such a file gets corrupted I do not know, but I was able to get Logos working again after this approach without losing the layouts.

Perhaps I should add that I use Logos on two macs, and that the second one did not have this problem to begin with.

Boris Repschinski

Professor of NT Studies

University of Innsbruck

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