New Faithlife Feedback Boards

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This post has 55 Replies | 7 Followers

Posts 6136
SineNomine | Forum Activity | Replied: Sun, Oct 25 2020 11:45 AM

Which sub-board should feedback related to ebooks.faithlife.com and general.ebooks.faithlife.com go on? Given that they're stores rather than a social network, I'm not sure whether relevant feedback should go into the "Faithlife.com" sub-board or the "Logos.com Website" one. (My assumption is that Verbum.com feedback is quietly intended for the latter.)

“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

Posts 3541
David Taylor Jr | Forum Activity | Replied: Sun, Oct 25 2020 12:30 PM

I think this is a major improvement!

Posts 9205
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Sun, Oct 25 2020 12:41 PM

SineNomine:
Which sub-board should feedback related to ebooks.faithlife.com and general.ebooks.faithlife.com go on? Given that they're stores rather than a social network, I'm not sure whether relevant feedback should go into the "Faithlife.com" sub-board or the "Logos.com Website" one.

Our ecommerce stores all use the same backend code, so https://feedback.faithlife.com/boards/logos-com-website is going to be a better place than the Faithlife.com board (despite the domain name).

And don't worry, it's easy for us to move cards if it's not in the "right" place.

Posts 6136
SineNomine | Forum Activity | Replied: Sun, Oct 25 2020 1:13 PM

Bradley Grainger (Faithlife):
Our ecommerce stores all use the same backend code, so https://feedback.faithlife.com/boards/logos-com-website is going to be a better place than the Faithlife.com board (despite the domain name).

Thanks for confirming! There will be feedback coming soon.

“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

Posts 1198
Dale E Heath | Forum Activity | Replied: Sun, Oct 25 2020 6:26 PM

I posted a question about Monday's announcement in what I guessed was the appropriate place and got a very quick appropriate response. It appears to be working.Smile

Posts 1487
Myke Harbuck | Forum Activity | Replied: Sun, Oct 25 2020 8:02 PM

Very well done! Things like this do well at reminding us all how much Faithlife values our opinions and needs as users! 

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

Posts 104
Greg Rose | Forum Activity | Replied: Tue, Mar 16 2021 8:12 AM

I'm not very clear (savvy) on when/how to use the various forums/feedback "sites" now.  The new "Faithlife Feedback Boards" sound like a good idea  based upon the comments above.  I'm probably one of those people who frustrate others because I'm never sure where I should be posting questions, comments, bugs, etc. I could well be posting them in the wrong spot that makes it more difficult to get feedback.  

I find the forums very useful because I almost always learn something new when I peruse them. 

It would be most helpful to me if, when the changeover is made to Faithlife Feedback Boards, there is a "guide" or summary on what should be posted where, or where one should look for various things such as tips, comments, discussion, bugs and other categories. AND ALSO what ID should be used to access them.  It looks like I might need to set up a Feedbear account? I'm not on social media (facebook, twitter, etc.) so I guess that's why I am not able to access the Faithlife groups (and it looks like there are probably great comments/discussions there too). 

There are probably others out there like me that are just a little confused on how this all works together. A summary or guide on how to navigate all this would make a great product even better because we could "be equipped for every good work" as St. Paul says. :)

Posts 6136
SineNomine | Forum Activity | Replied: Tue, Mar 16 2021 1:42 PM

Greg Rose:
It would be most helpful to me if, when the changeover is made to Faithlife Feedback Boards

They already exist, but they don't replace the forums. They replaced the old UserVoices, which most people never used.

Greg Rose:
Faithlife Feedback Boards, there is a "guide" or summary on what should be posted where, or where one should look for various things such as tips, comments, discussion, bugs and other categories.

I will make one right now:

  1. Go to https://feedback.faithlife.com/
  2. Take your best guess and click on it.
  3. Read the short description on the left side and see if your guess still seems plausible.
  4. Don't worry too much about adding your suggestion/bug report in the wrong spot because Faithlife staff can easily move it.

Greg Rose:
AND ALSO what ID should be used to access them.

Any email address of your choosing, given that you don't use other relevant social media. You'll need to set up an account at https://feedback.faithlife.com/ and set up a password.

Greg Rose:
I'm not on social media (facebook, twitter, etc.) so I guess that's why I am not able to access the Faithlife groups (and it looks like there are probably great comments/discussions there too). 

Nope. The same account that you use to access these Faithlife Forums also works on www.faithlife.com. You might have to log in again, though, depending. Or not. Don't worry either way.

Greg Rose:
There are probably others out there like me that are just a little confused on how this all works together. A summary or guide on how to navigate all this would make a great product even better because we could "be equipped for every good work" as St. Paul says. :)

I hope this post helps a little. Smile

“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

Posts 19600
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Mar 16 2021 6:21 PM

SineNomine:

Greg Rose:
AND ALSO what ID should be used to access them.

Any email address of your choosing, given that you don't use other relevant social media. You'll need to set up an account at https://feedback.faithlife.com/ and set up a password.

Currently new feedback website needs a separate login so please vote => Add the feedback website to the Faithlife SSO system that has 14 votes.

FYI: my demonstration Faithlife account (order total of $ 0.00) has a free Google email, which allows "G" login for new feedback.

Greg Rose:
I'm not very clear (savvy) on when/how to use the various forums/feedback "sites" now.  The new "Faithlife Feedback Boards" sound like a good idea  based upon the comments above.  I'm probably one of those people who frustrate others because I'm never sure where I should be posting questions, comments, bugs, etc. I could well be posting them in the wrong spot that makes it more difficult to get feedback.

Logos Wiki has 

Where do I start on the forum?

  • Start on the Forum Home page.
  • Once there select a forum (there are many different forums)

Keep Smiling Smile

Posts 264
Jim Erwin | Forum Activity | Replied: Tue, Mar 16 2021 8:27 PM

Hello.

I tried signing into this with my Faithlife Account sign in. It won't work. I don't know what I am doing wrong. Is there another way to sign in using my Logos/Faithlife email and password?

http://www.patheos.com/blogs/jimerwin/ - a postmodern pastor in a digital world

Posts 371
Lonnie Spencer | Forum Activity | Replied: Tue, Mar 16 2021 8:57 PM

Phil Gons (Faithlife):
We may be able to integrate with your Faithlife account in the future, but for now you’ll need to sign in with a social account (Google, Facebook, or Twitter) or create a new FeedBear account.

Well that leaves me out. I will sign up for a social media account when it snows in Death Valley in the middle of August, or when pigs fly, whatever you prefer.

Posts 36392
Forum MVP
MJ. Smith | Forum Activity | Replied: Tue, Mar 16 2021 9:07 PM

Phil Gons (Faithlife):
or create a new FeedBear account

Lonnie, your response ignores this phrase. I assume you took it into account.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 19600
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Mar 16 2021 10:17 PM

Jim Erwin:

I tried signing into this with my Faithlife Account sign in. It won't work. I don't know what I am doing wrong. Is there another way to sign in using my Logos/Faithlife email and password?

Not yet plus would recommend against using Faithlife email and password for new Faithlife feedback until Single Sign-On (SSO) has been implemented.

Currently new feedback website needs a separate login so please vote => Add the feedback website to the Faithlife SSO system that has 14 votes.

Lonnie Spencer:
Well that leaves me out. I will sign up for a social media account when it snows in Death Valley in the middle of August, or when pigs fly, whatever you prefer.

Google email is free => https://mail.google.com that can authorize "G" login at https://feedback.faithlife.com (without sharing email password so Google SSO already works). Google account has personalization options so can choose what others see, pause web activity history, keep location private, ... Thankful Google email is useful for distribution lists: e.g. Faithlife Daily Digest. Caveat: choose wisely for Google email knowledge.

Keep Smiling Smile

Posts 371
Lonnie Spencer | Forum Activity | Replied: Wed, Mar 17 2021 3:46 AM

MJ. Smith:

Phil Gons (Faithlife):
or create a new FeedBear account

Lonnie, your response ignores this phrase. I assume you took it into account.

You're right M.J.

Thanks for pointing that out.

I am very leery about  the internet and making an account with a third party that I know nothing about. For better or worse, I will wait till I can sign in with my Faithlife account.

Posts 9205
LogosEmployee

Jim Erwin:

I tried signing into this with my Faithlife Account sign in. It won't work. I don't know what I am doing wrong. Is there another way to sign in using my Logos/Faithlife email and password?

Lonnie Spencer:

For better or worse, I will wait till I can sign in with my Faithlife account.

We have now enabled the ability to sign in to the Feedback site with your Faithlife.com account: https://community.logos.com/forums/t/205933.aspx 

Posts 2898
Kevin A. Purcell | Forum Activity | Replied: Tue, Mar 8 2022 2:44 PM

I just hope that the powers that be at FL are responsive to the feedback. Some suggestions with a lot of votes sat languishing.

I also hope this is a good solution.

My biggest wish is that the FL Forums, the feedback, the Faithlife.com was all in one place. It feels like a Google situation with three things all doing the same thing. All that said, I hope this ends up being a good solution and will give it a good shot.

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