Logos 4.0d for windows hanging on startup

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Gregory Barnes | Forum Activity | Posted: Fri, Jul 9 2010 4:20 PM

I hope that someone of you Logos pros can help me. I'm still somewhat new to this program. My computer recently updated to the 4.0d version and after all the updates/installs/reindexing/etc. it ran fine for a week or so. Now when I try to initialize the program all I get is the little rectangular box with the Logos Bible Software logo. That's all. After more than an hour of waiting there is no change. When I open the windows task manager, I find two Logos.exe files running. One at approximately  22,280 kb of mem usage and the other at 3,500 kb of usage. When I use task manager to stop one instance the other closes and disappears as well. 

What gives?  I don't know what else to do or to say to you all that may be of help.

Sincerely and many thanks ahead of time,

Gregory Barnes

 

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Dave Hooton | Forum Activity | Replied: Fri, Jul 9 2010 4:38 PM

Gregory

Please upload Uploading Logs any log files which may be in your \temp\Logos Log Files folder. If you enabled logging they will be in \Documents\Logos Log Files - for more information see Diagnostic Logging

Try starting as per http://wiki.logos.com/Logos_Not_Starting and upload logs if it does not succeed.

Dave
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Windows 11 & Android 8

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