SineNomine: Philana R. Crouch:We are aware of the release notes issue, but we're not sure why this is occurring. Was this functionality perhaps disabled for secret pre-launch beta testing and then accidentally not re-enabled?
Philana R. Crouch:We are aware of the release notes issue, but we're not sure why this is occurring.
Was this functionality perhaps disabled for secret pre-launch beta testing and then accidentally not re-enabled?
No, we saw this occur earlier, but we still do not know why they don't show up since nothing changed in the code as far as we can tell.
Until then, once you get an update you can always find a link to the current release notes in the forum announcement. I try to make that post sticky until I ship the app again.
How to Enable and Submit Log Files
Bruce Fraser:Make a brand new post with that basic information that Version 9 is available only to people who buy the upgrade. Then make it so that post remains at the top of "Logos 9 Desktop App" forum. So it will always be the first thing people see when they come to the version 9 topic
Thanks for your suggestion, Bruce, but I don't think a brand new post is needed. It's already pretty clear on Phil Gons's announcement post that Logos 9 is available only for purchase:
Phil Gons (Faithlife):I’m pleased to announce that Logos 9 is now available for purchase online, over the phone (888-875-9491), and by email (sales@logos.com) in English, Spanish, German, Portuguese, Korean, and Mandarin Chinese (Traditional and Simplified)—with French coming in 2021.
I've also edited the pinned "Logos 9 Features" post in this forum for added clarity:
Adam Borries (Faithlife):Some features will be free for all users in Logos 9 Basic (coming in Q1 2021)...
Thanks for chiming in.
Adam Borries | Product Manager, Logos desktop application
Message me on Faithlife.com >>
So what your saying Adam I’d users have to know about and have read another post to be clear about this post. C’mon that is ridiculous. Why are you not wanting to be transparent on this post ? Show a bit more respect to all Logos users than what you are showing right now with this display of attitude on a simple request to ensure official FL posts are clear as to who the intended audience is of the post. Just because your not impacted doesn’t mean you should dismiss the concerns of a user who is impacted. Disappointed in your response to say the least.
Adam Borries (Faithlife): Bruce Fraser:Make a brand new post with that basic information that Version 9 is available only to people who buy the upgrade. Then make it so that post remains at the top of "Logos 9 Desktop App" forum. So it will always be the first thing people see when they come to the version 9 topic Thanks for your suggestion, Bruce, but I don't think a brand new post is needed. It's already pretty clear on Phil Gons's announcement post that Logos 9 is available only for purchase: Phil Gons (Faithlife):I’m pleased to announce that Logos 9 is now available for purchase online, over the phone (888-875-9491), and by email (sales@logos.com) in English, Spanish, German, Portuguese, Korean, and Mandarin Chinese (Traditional and Simplified)—with French coming in 2021. I've also edited the pinned "Logos 9 Features" post in this forum for added clarity: Adam Borries (Faithlife):Some features will be free for all users in Logos 9 Basic (coming in Q1 2021)... Thanks for chiming in.
DIsciple II: So what your saying Adam I’d users have to know about and have read another post to be clear about this post.
So what your saying Adam I’d users have to know about and have read another post to be clear about this post.
It looks pretty clear to me now:
Philana R. Crouch:The Logos Bible Software desktop application version 9.0 SR-2 is now available to all Logos 9 users.
Have you pre-ordered A Catholic Introduction to the Bible: The Old Testament yet?
Adam Borries (Faithlife): Thanks for your suggestion, Bruce, but I don't think a brand new post is needed. It's already pretty clear on Phil Gons's announcement post that Logos 9 is available only for purchase: Phil Gons (Faithlife):I’m pleased to announce that Logos 9 is now available for purchase online, over the phone (888-875-9491), and by email (sales@logos.com) in English, Spanish, German, Portuguese, Korean, and Mandarin Chinese (Traditional and Simplified)—with French coming in 2021.
Hi Adam,Thanks for your thoughtful reply. I think the message to users still needs improvement.
Let's look at things from the point of view of the user, not an expert and not someone who has thousands of posts on the forums. User sees the promotions for Logos 9. Even the program itself, in "About" has a red flag which effectively says, "You're missing the bus! Click here to Get Logos 9." Which takes User to the website where User can buy Logos 9, starting at the "bargain" price of CAN$428.
User says, "No, I just want to update to the latest version. I don't need to add even more resources which I never use." User sees on the header on every page of the Logos website, the prominent link "Download Logos." User clicks on that, and finds the download for version 8. User thinks, "What? Clearly the person they hired to keep the website up to date is having a nap. A very long nap."
So User goes to the Forums to see what others have found. "Aha! Here it is: 'Logos 9 Desktop App.' Excellent!" [Notice that User never even thinks about looking at the "General" forum, where Phil's announcement is cleverly hidden.]
User sees the title "Logos 9 Features," but thinks, "No, I don't care about all the fancy tricks. I just want to keep my system up to date." So User scrolls down until she finds "... now available."
Which is where this whole thread began. I'm not making up some crazy and unlikely story. I'm describing exactly what happens to ordinary users, as you can see in some of the comments in this thread.
So, once again, I'm asking Faithlife to pin a post at the very top of the Logos 9 Desktop App forum, a post with the title something like: "How to obtain Logos version 9."
Now THAT is something that everyday User will see and read!
James Hudson: Philana, Still no update notification in Logos itself (the little blue circle) when I update. I actually updated before this thread and didn't know what the SR-2 contained!! This is the same on 2 separate computers (a laptop and my surface pro).
Philana,
Still no update notification in Logos itself (the little blue circle) when I update. I actually updated before this thread and didn't know what the SR-2 contained!!
This is the same on 2 separate computers (a laptop and my surface pro).
This has been fixed in 9.2.
Thanks Philana!
You (and the devs) are stars!