9.0 SR-2 (9.0.0.0181) is now available

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This post has 26 Replies | 3 Followers

Posts 3400
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Nov 11 2020 10:50 AM

SineNomine:

Philana R. Crouch:
We are aware of the release notes issue, but we're not sure why this is occurring.

Was this functionality perhaps disabled for secret pre-launch beta testing and then accidentally not re-enabled?

No, we saw this occur earlier, but we still do not know why they don't show up since nothing changed in the code as far as we can tell.

Until then, once you get an update you can always find a link to the current release notes in the forum announcement. I try to make that post sticky until I ship the app again.

Posts 422
LogosEmployee
Adam Borries (Faithlife) | Forum Activity | Replied: Wed, Nov 11 2020 11:21 AM

Bruce Fraser:
Make a brand new post with that basic information that Version 9 is available only to people who buy the upgrade. Then make it so that post remains at the top of "Logos 9 Desktop App" forum. So it will always be the first thing people see when they come to the version 9 topic

Thanks for your suggestion, Bruce, but I don't think a brand new post is needed. It's already pretty clear on Phil Gons's announcement post that Logos 9 is available only for purchase: 

Phil Gons (Faithlife):
I’m pleased to announce that Logos 9 is now available for purchase online, over the phone (888-875-9491), and by email (sales@logos.com) in EnglishSpanishGermanPortugueseKorean, and Mandarin Chinese (Traditional and Simplified)—with French coming in 2021.

I've also edited the pinned "Logos 9 Features" post in this forum for added clarity: 

Adam Borries (Faithlife):
Some features will be free for all users in Logos 9 Basic (coming in Q1 2021)...

Thanks for chiming in.

Adam Borries | Product Manager, Logos desktop application

Message me on Faithlife.com >>

Posts 5576
DIsciple II | Forum Activity | Replied: Wed, Nov 11 2020 11:30 AM

So what your saying Adam I’d users have to know about and have read another post to be clear about this post. C’mon that is ridiculous. Why are you not wanting to be transparent on this post ? Show a bit more respect to all Logos users than what you are showing right now with this display of attitude on a simple request to ensure official FL posts are clear as to who the intended audience is of the post. Just because your not impacted doesn’t mean you should dismiss the concerns of a user who is impacted. Disappointed in your response to say the least.

Adam Borries (Faithlife):

Bruce Fraser:
Make a brand new post with that basic information that Version 9 is available only to people who buy the upgrade. Then make it so that post remains at the top of "Logos 9 Desktop App" forum. So it will always be the first thing people see when they come to the version 9 topic

Thanks for your suggestion, Bruce, but I don't think a brand new post is needed. It's already pretty clear on Phil Gons's announcement post that Logos 9 is available only for purchase: 

Phil Gons (Faithlife):
I’m pleased to announce that Logos 9 is now available for purchase online, over the phone (888-875-9491), and by email (sales@logos.com) in EnglishSpanishGermanPortugueseKorean, and Mandarin Chinese (Traditional and Simplified)—with French coming in 2021.

I've also edited the pinned "Logos 9 Features" post in this forum for added clarity: 

Adam Borries (Faithlife):
Some features will be free for all users in Logos 9 Basic (coming in Q1 2021)...

Thanks for chiming in.

Posts 5008
SineNomine | Forum Activity | Replied: Thu, Nov 12 2020 6:35 AM

DIsciple II:

So what your saying Adam I’d users have to know about and have read another post to be clear about this post.

It looks pretty clear to me now:

Philana R. Crouch:
The Logos Bible Software desktop application version 9.0 SR-2 is now available to all Logos 9 users.

Posts 106
Bruce Fraser | Forum Activity | Replied: Fri, Nov 13 2020 4:49 AM

Adam Borries (Faithlife):

Thanks for your suggestion, Bruce, but I don't think a brand new post is needed. It's already pretty clear on Phil Gons's announcement post that Logos 9 is available only for purchase: 

Phil Gons (Faithlife):
I’m pleased to announce that Logos 9 is now available for purchase online, over the phone (888-875-9491), and by email (sales@logos.com) in EnglishSpanishGermanPortugueseKorean, and Mandarin Chinese (Traditional and Simplified)—with French coming in 2021.

Hi Adam,
Thanks for your thoughtful reply. I think the message to users still needs improvement.

Let's look at things from the point of view of the user, not an expert and not someone who has thousands of posts on the forums. User sees the promotions for Logos 9. Even the program itself, in "About" has a red flag which effectively says, "You're missing the bus! Click here to Get Logos 9." Which takes User to the website where User can buy Logos 9, starting at the "bargain" price of CAN$428.

User says, "No, I just want to update to the latest version. I don't need to add even more resources which I never use." User sees on the header on every page of the Logos website, the prominent link "Download Logos." User clicks on that, and finds the download for version 8. User thinks, "What? Clearly the person they hired to keep the website up to date is having a nap. A very long nap."

So User goes to the Forums to see what others have found. "Aha! Here it is: 'Logos 9 Desktop App.' Excellent!"  [Notice that User never even thinks about looking at the "General" forum, where Phil's announcement is cleverly hidden.]

User sees the title "Logos 9 Features," but thinks, "No, I don't care about all the fancy tricks. I just want to keep my system up to date." So User scrolls down until she finds "... now available."

Which is where this whole thread began. I'm not making up some crazy and unlikely story. I'm describing exactly what happens to ordinary users, as you can see in some of the comments in this thread.

So, once again, I'm asking Faithlife to pin a post at the very top of the Logos 9 Desktop App forum, a post with the title something like: "How to obtain Logos version 9."

Now THAT is something that everyday User will see and read!

Posts 3400
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Jan 19 2021 3:58 PM

James Hudson:

Philana,

Still no update notification in Logos itself (the little blue circle) when I update. I actually updated before this thread and didn't know what the SR-2 contained!!

This is the same on 2 separate computers (a laptop and my surface pro).

This has been fixed in 9.2.

Posts 271
James Hudson | Forum Activity | Replied: Wed, Jan 20 2021 10:25 AM

Thanks Philana!

You (and the devs) are stars!

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