Base package order boxes show different sets of prices

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PetahChristian | Forum Activity | Posted: Fri, Nov 6 2020 11:50 AM

https://community.logos.com/forums/p/195118/1132948.aspx#1132948 

The order box (in the previous reply vs my reply) show two different sets of values. Depending on whether regular prices or dynamic prices are featured, this significantly affects what is shown for the (%) savings:

Logos 9 Gold:

Collection value: $9,869.06

Regular price: $830.00

Save $787.58 (94%)

Logos 9 Methodist & Wesleyan Gold:

Dynamic collection value: $2,497.05

Dynamic Price: $212.69

Save $42.54 (20%)

I'm guessing there are different order box templates, one for payment plans, and one without. Should they show the same sets of values for consistency's sake?

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

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Celeste Fiorillo | Forum Activity | Replied: Tue, Nov 10 2020 9:46 AM

Can you provide the two URLs of the page you saw these, and confirm that you're signed in with the same account on both? 

The behavior you saw above is intentional if you don't own any of the Logos 9 Gold library - it's not showing dynamic price because there is no dynamic price. The M&W Gold is showing a dynamic price and therefore has different fields. 

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PetahChristian | Forum Activity | Replied: Tue, Nov 10 2020 10:22 AM

Celeste Fiorillo:
Can you provide the two URLs of the page you saw these, and confirm that you're signed in with the same account on both? 

https://www.logos.com/product/195377/logos-9-gold 

https://www.logos.com/product/195481/logos-9-methodist-and-wesleyan-gold  

Same (only) account for both.

Celeste Fiorillo:
The behavior you saw above is intentional if you don't own any of the Logos 9 Gold library - it's not showing dynamic price because there is no dynamic price.

I own Logos 9 Silver, and see a dynamic sale price for both Logos 9 Gold and Logos 9 Methodist & Wesleyan Gold, yet the fields differ for some reason.

Celeste Fiorillo:
The M&W Gold is showing a dynamic price and therefore has different fields.

The M&W Gold order box is the one that doesn't seem right. Normally it would show a 79% discount (dynamic savings + FL Connect savings), not a 20% discount.

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

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NB.Mick | Forum Activity | Replied: Tue, Nov 10 2020 10:24 AM

Celeste Fiorillo:
Can you provide the two URLs of the page you saw these, and confirm that you're signed in with the same account on both? 

I see the same: MW Gold says "20%" https://www.logos.com/product/195481/logos-9-methodist-and-wesleyan-gold 

whereas Standard Gold says 94% at https://www.logos.com/product/195377/logos-9-gold :

I own Anglican Gold, the three Verbum Gold packages and German Platinum

Running Logos 9 latest (beta) version on Win 10

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PetahChristian | Forum Activity | Replied: Tue, Nov 10 2020 10:49 AM

For what it's worth, Celeste, this thread was a result of some customers mentioning that the order boxes only showed 19% discount (instead of 20% even though the actual FL Connect discount does accurately work out to 20%).

I'm guessing that's some type of rounding error for the displayed percentage?

Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

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Celeste Fiorillo | Forum Activity | Replied: Thu, Nov 12 2020 8:31 AM

Thanks Petah, something must not be working right here. I'd expect the same fields to display on these two PDPs for you.

And yes, I think the 19% is a rounding thing - I can also take a look into that.

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