Bug: Print/Export in Dark Mode broken in Logos 9.1

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This post has 9 Replies | 3 Followers

Posts 39
Nick Stapleton | Forum Activity | Posted: Wed, Dec 9 2020 8:03 AM

I hoped this would be fixed in 9.1 -- I have to switch to Light mode to be able to properly export/print. Anyone else experiencing this?

Posts 39
Nick Stapleton | Forum Activity | Replied: Wed, Dec 9 2020 8:04 AM

To clarify: Exporting/Printing works, however, the text is all light blue as displayed in the photo, rather than in black when in Light mode.

Posts 3400
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Dec 9 2020 8:20 AM

Nick Stapleton:

To clarify: Exporting/Printing works, however, the text is all light blue as displayed in the photo, rather than in black when in Light mode.

Hi Nick,

As stated in the release notes, this was only fixed for Sermon Documents. We have more work to do to fix Print/Export in general and we do have an open case for this.

Posts 39
Nick Stapleton | Forum Activity | Replied: Wed, Dec 9 2020 8:55 AM

Philana R. Crouch:

Nick Stapleton:

To clarify: Exporting/Printing works, however, the text is all light blue as displayed in the photo, rather than in black when in Light mode.

Hi Nick,

As stated in the release notes, this was only fixed for Sermon Documents. We have more work to do to fix Print/Export in general and we do have an open case for this.

Thanks, Philana! 

Posts 39
Nick Stapleton | Forum Activity | Replied: Wed, Dec 9 2020 8:58 AM

Is there a place where users can view open cases for bugs?

Posts 984
Kiyah | Forum Activity | Replied: Wed, Dec 9 2020 10:57 AM

Nick Stapleton:

Is there a place where users can view open cases for bugs?

That would be a great idea, if we could see a known issues tracker with status. I don't think there currently is besides just searching the forums and seeing if someone else has already reported it.

Posts 39
Nick Stapleton | Forum Activity | Replied: Wed, Dec 9 2020 11:00 AM

Kiyah:

Nick Stapleton:

Is there a place where users can view open cases for bugs?

That would be a great idea, if we could see a known issues tracker with status. I don't think there currently is besides just searching the forums and seeing if someone else has already reported it.

Truly. It's unclear where FL wants bugs reported. The new feedback site is helpful but I've find reporting bugs there doesn't often receive any responses. The forum seems to still get more attention and traction.

Posts 984
Kiyah | Forum Activity | Replied: Wed, Dec 9 2020 11:14 AM

Nick Stapleton:
Truly. It's unclear where FL wants bugs reported. The new feedback site is helpful but I've find reporting bugs there doesn't often receive any responses. The forum seems to still get more attention and traction.

The feedback tool is more for suggestions on new features or feature enhancements, as well as book suggestions. At least that's been my understanding. So I think that they use that for things that are working by design in Logos but that users think could work better, or for all new functionality that doesn't currently exist.

The forums still seem to be the primary place to report bugs. That's where they get the quickest response.

Someone can correct me on this if my understanding is wrong, but that seems to be how it works.

Posts 220
John Marino | Forum Activity | Replied: Wed, Dec 9 2020 11:22 AM

Philana R. Crouch:
We have more work to do to fix Print/Export in general

Will that include this?

https://community.logos.com/forums/p/187896/1089483.aspx#1089483

Posts 39
Nick Stapleton | Forum Activity | Replied: Wed, Dec 9 2020 4:55 PM

John Marino:

Philana R. Crouch:
We have more work to do to fix Print/Export in general

Will that include this?

https://community.logos.com/forums/p/187896/1089483.aspx#1089483

Oh my. I had no idea. That's quite a difference. Hope this gets ironed out as I use export/print frequently on my Mac.

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