I can no longer open my cards on the Dashboard. When I click on my Bible Reading or Devotionals card nothings happens. I can still open them from the "Docs" on the upper tool bar. I have rebooted logos several times and removed and added the cards to the Dashboard, but still nothing. This just started yesterday. It was working fine before. Any help??
Welcome Nick
This issue appears to be unanswered on Mac (if this applies to you). What version of Logos?
Dave===
Windows 11 & Android 8
Logos 9
I have a HP PC Windows 10 was updated a few days ago.
Was this since you updated to Logos 9.2 or updated Windows (what version)? Or since you installed a new program (Security Suite, etc.?)
I'm not sure when logos was updated so I can't say if it happened immediately after that. This is what logos says I'm running version 9.2.0.0014
Windows 10 was recently updated to Version 2004 (OS Build 19041.746). Sadly after that last update I have experienced a few other problems as well.
I have not added any other programs.
Thanks for the report. I've added a link to this thread to our case for this bug.
The application is interpreting the mouse clicks as offset from where you are actually clicking. For now, you may find that the clicks register if you click somewhat near the card instead of directly on it.
Andrew Batishko | Faithlife software developer
Clicking somewhat near the card is interesting. I have experienced this too ( I posted a "Bug" thread on this several days ago. I found that if I grabbed the card and repositioned it then generally I would be able to open it. Andrew from what you've said it seems like a situation where Logos/Verbum has lost the whereabouts of where the Card is actually positioned.
Greg Rose: Clicking somewhat near the card is interesting. I have experienced this too ( I posted a "Bug" thread on this several days ago. I found that if I grabbed the card and repositioned it then generally I would be able to open it. Andrew from what you've said it seems like a situation where Logos/Verbum has lost the whereabouts of where the Card is actually positioned.
I'm finding the same issue as well on 9.2 on Windows 10. I have to click on a certain part of the card for it to activate. In my case, I have to click about two-thirds of the wat across from the left, and in the bottom third of the card.
Thanks Gentlemen,
It is weird, I clicked around the lower left quadrant of card and it opened, but it seems to move a little each time, but always from that general area. Now can you fix my issues with my web cam since the windows 10 update messed it all up. Hahahaha!
Appreciate the help.
Blessings from California
I started having issues recently with the dashboard cards as well. I'm using a microsoft surface pro tablet and the cards work fine when I have the surface docked and viewing logos on an external monitor, but I'm unable to click on the cards whenever I have my tablet undocked. Based on what you mention here about the offset, I'm assuming it has something to do with the different display resolutions between the two scenarios.
I am having the same issue, and also I can't remove the cards. Logos 9.2.0.0014
Also I can't remove cards, it won't be deleted after selecting the 3 dots and click remove card.
Logos 9.2.0.0014
Thanks
I have found I have to click around the card till I find the sweet spot that opens it.
Whyndell Grizzard: I have found I have to click around the card till I find the sweet spot that opens it.
Adding my name to the list of those having this same problem. Thanks for looking into it!
I have the same issue:
Logos Bible Software 9.29.2.0.0014
Microsoft Windows 10 ProVersion 10.0.19042 Build 19042
I have the same problem, clicking around is just wasting time, it takes anywhere from 10-30 seconds to open any card. getting very frustrating.
Verbum 9.2.0.0014
Windows 10 Pro
Version 10.0.19042 Build 19042
Same issue here - I finally got it to work by clicking in different areas, but will be great to see a fix.
Paul Reilly: Same issue here - I finally got it to work by clicking in different areas, but will be great to see a fix.
Unfortunately it doesn't appear to be fixed in 9.3.
Forgot about this thread- but its annoying not being able to delete the cards as well,
Kiyah: Paul Reilly: Same issue here - I finally got it to work by clicking in different areas, but will be great to see a fix. Unfortunately it doesn't appear to be fixed in 9.3.
When we are able to work on this we will update this thread.
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