Dashboard Cards

https://community.logos.com/discussion/comment/1150838#Comment_1150838

I have found I have to click around the card till I find the sweet spot that opens it.

Bob Price

https://community.logos.com/discussion/comment/1150839#Comment_1150839

I have found I have to click around the card till I find the sweet spot that opens it.

Adding my name to the list of those having this same problem. Thanks for looking into it!

https://community.logos.com/discussion/comment/1151065#Comment_1151065

I have the same issue:

Logos Bible Software 9.2
9.2.0.0014

Microsoft Windows 10 Pro
Version 10.0.19042 Build 19042

Greg Hoerter

I have the same problem, clicking around is just wasting time, it takes anywhere from 10-30 seconds to open any card. getting very frustrating.

Verbum 9.2.0.0014

Windows 10 Pro

Version 10.0.19042 Build 19042

Paul Reilly

Same issue here - I finally got it to work by clicking in different areas, but will be great to see a fix.

https://community.logos.com/discussion/comment/1155601#Comment_1155601

Same issue here - I finally got it to work by clicking in different areas, but will be great to see a fix.

Unfortunately it doesn't appear to be fixed in 9.3. [:(]

https://community.logos.com/discussion/comment/1156205#Comment_1156205

Forgot about this thread- but its annoying not being able to delete the cards as well,

Philana R. Crouch

https://community.logos.com/discussion/comment/1156205#Comment_1156205

Same issue here - I finally got it to work by clicking in different areas, but will be great to see a fix.

Unfortunately it doesn't appear to be fixed in 9.3.

When we are able to work on this we will update this thread.

https://community.logos.com/discussion/comment/1156429#Comment_1156429

I CAN NO LONGER DO ANYTHING WITH LAYOUT CARDS ON DASHBOARD !!!

AND TO ADD WHAT EVER HAPPENED TO DASHBOARD HAS ALSO AFFECTED THE ABILITY TO CREATE LOG FILES, LOGGING HAS STOPPED WORKING.

YES! you guessed it not happy being stuck with a broken tool I paid a ton of money for, like so many keep reminding us Faithlife is a business, well they need to remember to start acting like it.

Dave Hooton

https://community.logos.com/discussion/comment/1157886#Comment_1157886

LAYOUT CARDS

There is a problem with recognizing input, so you have to click slightly away from the target to get a response e.g. away from the vertical three dots to open the menu. But I note that response/accuracy in 9.4 beta is improved. Otherwise, please describe your issue with screenshots.

Are you getting log files when you open Logos with the CTRL key held down (in Windows)? I note that log files and other attachments work under a new system in the forum, and I find it easier to drag log files to the input window (on the right side).

Josue Reynoso Jr

Hello I am having the same problem with version 9.3.0.0049 on PC. I have to click several time for it to open. It takes about 10 seconds to get a response. I am also unable to remove a card from the Dashboard. I clicked the "remove Card" option several times but it has never worked. These have only been issues in Logos 9. I am not sure what it is though.

Michael Rennie

https://community.logos.com/discussion/comment/1158387#Comment_1158387

Me too very annoying they need to port logos over to Linux and make there Android app better.

https://community.logos.com/discussion/comment/1157886#Comment_1157886

I really hope they release a service release soon to fix this and don't wait until the normal update timing. An entire aspect of the program is not working and it's been a problem through two updates now. Fixing this needs to be their top priority.

Samuel Lee

https://community.logos.com/discussion/comment/1150838#Comment_1150838

I have the same issue- I have to find a sweet spot (little left from three dots) and then when I attempted to delete some cards are being deleted and some still not deleted.

Please help, I am seeing so many cards on my dashboard!!!!

https://community.logos.com/discussion/comment/1151840#Comment_1151840

Issue remains unresolved and has been that way for many months.

Does anyone have a suggestion on how we can escalate (or notify) someone from the Logos/Faithlife development staff to address the issue?

Other than have a place to "vent" our frustration - does this forum actually get anything accomplished in terms of bug fixes?

JT (alabama24)

https://community.logos.com/discussion/comment/1159937#Comment_1159937

Other than have a place to "vent" our frustration - does this forum actually get anything accomplished in terms of bug fixes?

The forums are not an official means of communication with FL. They do interact, but not to every post. I don't use the dashboard or use windows, so I am not a big help for this problem. If a "Bug" thread has not been created, that would be the first step. I don't know if Dave created one or not.

EDIT: I didn’t realize that this was the second page of the thread. 🤨

Andrew Batishko

https://community.logos.com/discussion/comment/1159937#Comment_1159937

Does anyone have a suggestion on how we can escalate (or notify) someone from the Logos/Faithlife development staff to address the issue?

A fix has most likely been found for this issue. It is undergoing some testing, and (in theory) should show up in 9.5.

https://community.logos.com/discussion/comment/1159945#Comment_1159945

Does anyone have a suggestion on how we can escalate (or notify) someone from the Logos/Faithlife development staff to address the issue?

A fix has most likely been found for this issue. It is undergoing some testing, and (in theory) should show up in 9.5.

Thanks for the update Andrew.

kingsidepawn

https://community.logos.com/discussion/comment/1159945#Comment_1159945

Great, I was just going to report the same problem of the dashboard only working half the time. But I can wait until 9.5 and see

https://community.logos.com/discussion/comment/1160458#Comment_1160458

GREAT NEWS IT SEEMS TO BE FIXED!!! [Y]

https://community.logos.com/discussion/comment/1162539#Comment_1162539

That's not my experience. Still not working for me

MJ. Smith

https://community.logos.com/discussion/comment/1162540#Comment_1162540

what release are you running?

Verbum 9.4
9.4.0.0009

the current gold version should be working.

https://community.logos.com/discussion/comment/1162543#Comment_1162543

Logos Bible Software 9.4
9.4.0.0009

It's "better" than before - meaning that sometimes clicking works; but most of the time it takes me clicking around the tile 3 - 5 times before it works.

SineNomine

https://community.logos.com/discussion/comment/1159945#Comment_1159945

Does anyone have a suggestion on how we can escalate (or notify) someone from the Logos/Faithlife development staff to address the issue?

A fix has most likely been found for this issue. It is undergoing some testing, and (in theory) should show up in 9.5.

If 9.5 Beta 1 appears 'early', I won't complain. I promise! [:P]

Bob Price

https://community.logos.com/discussion/comment/1162593#Comment_1162593

Logos Bible Software 9.4
9.4.0.0009

It's "better" than before - meaning that sometimes clicking works; but most of the time it takes me clicking around the tile 3 - 5 times before it works.

Yep, this is my experience as well. Looking forward to the real fix, hopefully in version 9.5

Greg Rose

https://community.logos.com/discussion/comment/1162623#Comment_1162623

The dashboard cards still open sporadically on the first click for me (on my desktop). Sometimes they'll open on the first click but at other times they won't. I thought at first that the "Catholic Daily Reading" Card was fixed because the first few times I opened Verbum (4.0.009) it opened on the first click. Now however it doesn't always open on the first click. Several of the other cards were that way too, namely the two cards having to do with the Saint of the Day. The "Workflow" cards though still do not open on the first click and you need to click in several different spots on the card before they open.

I'm running a Dell Desktop with Windows 10 Pro (64 bit) OS build 120.2212.551.0

I also have Verbum installed on my Lenovo Laptop. It's running Windows 10 Home (64 bit) OS build 19041.867. This laptop is also running Verbum 9.4.0.009. None of the Cards opened on the first try on the laptop.

Carmen Gauvin-O'Donnell

https://community.logos.com/discussion/comment/1162792#Comment_1162792

Yeah and for me it will sometimes work on one click, but others on a double-click.

https://community.logos.com/discussion/comment/1162539#Comment_1162539

GREAT NEWS IT SEEMS TO BE FIXED!!!

I celebrated to soon- back to looking for the spot to open again- frustrating!

https://community.logos.com/discussion/comment/1162838#Comment_1162838

GREAT NEWS IT SEEMS TO BE FIXED!!!

I celebrated to soon- back to looking for the spot to open again- frustrating!

I was told by a Faithlife employee it would be fixed in 9.5.

https://community.logos.com/discussion/comment/1162868#Comment_1162868

GREAT NEWS IT SEEMS TO BE FIXED!!!

I celebrated to soon- back to looking for the spot to open again- frustrating!

I was told by a Faithlife employee it would be fixed in 9.5.

Actually, it was Andrew on this very thread. Forgot, sorry Andrew lol.

Philana R. Crouch

I can no longer open my cards on the Dashboard. When I click on my Bible Reading or Devotionals card nothings happens. I can still open them from the "Docs" on the upper tool bar. I have rebooted logos several times and removed and added the cards to the Dashboard, but still nothing. This just started yesterday. It was working fine before. Any help??

This has been fixed in 9.5.