Why on version 9 notes does the cursor jump to the top of the note?

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Posts 411
Ken Shawver | Forum Activity | Posted: Sun, Jan 31 2021 11:58 AM

Trying to understand why when I am typing in a note that the input I am entering stops where I am typing, but jumps to the top of the note?

It is very annoying and frustrating to be entering a date or scripture and see that my input has stopped and when i scroll to the top of the note it is inserted there.

Seems to do it frequently when Auto saving. Makes using notes downright impossible to use smoothly. 

Any one else experiencing this? Am i missing some option in the mobile app?

Thanks for any help...

In Christ,

Ken

Dell Studio 1555; 15.6 True Life LCD; Intel Core 2 Duo T6600 2.20 GHz, 2M Cache, 800 MHz FSB ; 500GB 5400 HDD; 8GB RAM, Win 10, Chrome 70

http://wiki.logos.com/

Posts 696
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Tue, Feb 2 2021 11:28 AM

Ken,

I am sorry to hear that this has been your experience.

We have had similar reports from a number of users, and we are busy investigating.

Posts 4
Scott Warner | Forum Activity | Replied: Sun, Mar 7 2021 3:53 AM

Mine does the same thing.  It was working fine in the Logos Bible app, but not in the Ebooks app. Now both have the problem.  Currently I use another app to type and then copy it over.

Posts 696
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Tue, Mar 9 2021 8:53 AM

Scott Warner:

Mine does the same thing.  It was working fine in the Logos Bible app, but not in the Ebooks app. Now both have the problem.  Currently I use another app to type and then copy it over.

Scott,

You should find that you no longer have this problem once the 9.4 update of our apps becomes available.  I apologize for the inconvenience in the meantime.   

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