MISSING iPad notes and highlights

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Posts 211
Joseph Luna | Forum Activity | Posted: Sun, Feb 21 2021 8:48 AM

The other day, I deleted Logos from my iPad with the intent to download it again. Ever since, I can’t get any notes or previous highlights. My settings are on (show notes/highlights). I clicked the button off and on but nothing changed. I deleted Logos again and re-installed it one more time, but I haven’t been able to get my notes and highlights back up again. 

Any suggestions, short of calling a tech from Logos?

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Mike Binks | Forum Activity | Replied: Sun, Feb 21 2021 11:51 AM

Is your full library available on the new download?

Do you get anything like the above?

Have you signed in to the right (original) account?

Should this post be in the 'Mobile' forum?

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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Graham Criddle | Forum Activity | Replied: Sun, Feb 21 2021 1:18 PM

Joseph Luna:
Ever since, I can’t get any notes or previous highlights.

How long have you left it after reinstalling?

Notes and highlights need to download again and this can take tens of minutes.

Posts 211
Joseph Luna | Forum Activity | Replied: Sun, Feb 21 2021 2:59 PM

It's OK now. Sorry to bother you 

Posts 211
Joseph Luna | Forum Activity | Replied: Sun, Feb 21 2021 3:09 PM

Never mind. I notes and highlights have appeared. 

Sorry and thank you. 

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