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Bob Deacon | Forum Activity | Posted: Tue, Mar 2 2021 10:41 AM

In my reading/studies I made a number of highlights in the CSB (preferred translation) and the Bible Knowledge Commentary using my Surface Pro 6. Highlights in the Biblical text synced to my Ipad Air 2 just fine (as normal) but the highlights in the Bible Knowledge Commentary DID NOT! I did make some highlights in the same resource (BKC) on my ipad air 2 and they DID sync over but none of the highlights made on the Surface Pro 6 made it. Not sure what the problem might be. I am using Logos 9.4 .Any help?

Bob

Bob Deacon

Surface Pro 6

MacBook Air (2017) Big Sur

Ipad Air 2 (ios 9.7 (0014)

Samsung A50 (9.7 907000152)

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Graham Criddle | Forum Activity | Replied: Tue, Mar 2 2021 10:48 AM

Please see my initial response in your other thread - https://community.logos.com/forums/p/199183/1156214.aspx#1156214

Sorry I replied there before I saw your new post.

If that doesn't address the issue we can explore further.

Posts 549
Bob Deacon | Forum Activity | Replied: Tue, Mar 2 2021 11:27 AM

Graham, I am current on both ipad air 2 and my surface pro 6. I have restarted my ipad air 2 but still no highlights in my ipad. The text highlights are there but NO highlights for the resource (Bible Knowledge Commentary).

Bob

Bob Deacon

Surface Pro 6

MacBook Air (2017) Big Sur

Ipad Air 2 (ios 9.7 (0014)

Samsung A50 (9.7 907000152)

Posts 549
Bob Deacon | Forum Activity | Replied: Tue, Mar 2 2021 12:28 PM

Graham, I dumped Logos 9.4 and installed from the app store (9.3) and all is working normally now. There may be something amiss with 9.4.

Bob

Bob Deacon

Surface Pro 6

MacBook Air (2017) Big Sur

Ipad Air 2 (ios 9.7 (0014)

Samsung A50 (9.7 907000152)

Posts 25122
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Mar 2 2021 12:41 PM

Bob Deacon:
There may be something amiss with 9.4.

I think you are right!

I've just checked in the 9.4 beta and highlights only show if the resource is downloaded whereas in the stable 9.3 release they show whether the resource is downloaded or not.

It looks like that old bug has been reintroduced.

Hopefully someone from the Faithlife team will see this thread and respond.

Posts 549
Bob Deacon | Forum Activity | Replied: Tue, Mar 2 2021 2:08 PM

Thank you Graham for your diligence in finding the problem. In all fairness however I thought I had it downloaded with 9.4 but I am far from being positive about that.

Bob

Bob Deacon

Surface Pro 6

MacBook Air (2017) Big Sur

Ipad Air 2 (ios 9.7 (0014)

Samsung A50 (9.7 907000152)

Posts 235
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Todd Diehl (Faithlife) | Forum Activity | Replied: Wed, Mar 3 2021 8:13 PM

Graham Criddle:
I've just checked in the 9.4 beta and highlights only show if the resource is downloaded whereas in the stable 9.3 release they show whether the resource is downloaded or not.

I'm not seeing this in 9.4.0 (0006), I can view highlights in a non-downloaded resource just fine. I can also make new highlights in that resource. If you are seeing this, it might be helpful for you to send logs, and specify which resources you are seeing this for.

Posts 25122
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Mar 3 2021 10:40 PM

Hi Todd

I saw this in the Bible Knowledge Commentary - as flagged by Bob

As you see I have a highlight (the resource is downloaded):

E6F0E194-7803-4B3C B244-DFC51ACC6D99

If I remove the resource, the highlight disappears

9A5E597D A25F-488F-934C-6655D9AD4E2A
But I have tried in another resource and the highlights show fine even when not downloaded

I have sent some logs through

Graham

Posts 549
Bob Deacon | Forum Activity | Replied: Sat, Mar 13 2021 1:49 PM

I just installed 9.4 (23) and all is well!

Bob

Bob Deacon

Surface Pro 6

MacBook Air (2017) Big Sur

Ipad Air 2 (ios 9.7 (0014)

Samsung A50 (9.7 907000152)

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