Warm up Slide not automatically advancing

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Posts 3
Josh Slater | Forum Activity | Posted: Thu, Apr 1 2021 6:38 AM

Good Morning,

We have been having an issue for the past few weeks with the warm-up countdown video not automatically progressing to the first slide of our service order.

Is this a known issue? Or am I uniquely affected by it?

Posts 232
Todd Frusti | Forum Activity | Replied: Thu, Apr 1 2021 7:34 AM

Hi Josh, our church has not had a problem with this. Had it been working for you in the past?

Posts 74

Hi Josh,

If your slide is in the warm up section by default it should transition to the first slide of your service. Can you verify that your slide is in the warm up sections: https://support.faithlife.com/hc/en-us/articles/360007127612-Order-of-Service-Overview

It may also help to make sure you updated to the latest version of Proclaim 3.1.0.0056

https://support.faithlife.com/hc/en-us/articles/360007128092-How-Do-I-Update-my-Proclaim-Software-Manually-

Posts 3
Josh Slater | Forum Activity | Replied: Thu, Apr 1 2021 12:11 PM

yes. It had been working up til about 3 weeks ago.

Posts 3
Josh Slater | Forum Activity | Replied: Thu, Apr 1 2021 12:12 PM

It's in the warm-up section. It doesn't start on time or transition automatically either.

Just verified that proclaim is up to date too.

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