ToC No Longer Visible on Mobile Device - FIXED

Page 1 of 1 (12 items)
This post has 11 Replies | 0 Followers

Posts 8333
DAL | Forum Activity | Posted: Thu, Apr 1 2021 3:43 PM

I used to open the ToC on a resource then click “Request Desktop Site” on my phone and I was able to see all the contents and expand everything, now I can’t.  Did something change?

DAL

Posts 29726
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Apr 1 2021 4:42 PM

This is a web app question?

macOS, iOS & iPadOS | Logs |  Install

Posts 8333
DAL | Forum Activity | Replied: Thu, Apr 1 2021 4:50 PM

JT (alabama24):

This is a web app question?

No, it’s a Logos.com website question— when you want to preview books, it won’t let me view the TOC anymore and it used to do it by requesting desktop website from my iPhone.

DAL

Posts 926
Lew Worthington | Forum Activity | Replied: Thu, Apr 1 2021 10:45 PM

I noticed that, too.

Posts 926
Lew Worthington | Forum Activity | Replied: Thu, Apr 1 2021 10:46 PM

I should add that I couldn't see the TOC from any device.

Posts 8333
DAL | Forum Activity | Replied: Fri, Apr 2 2021 6:42 AM

Lew Worthington:

I should add that I couldn't see the TOC from any device.

Hmmm I have to check my other devices too...

Posts 926
Lew Worthington | Forum Activity | Replied: Fri, Apr 2 2021 8:15 AM

In fact, I'm not seeing the usual sample of the book I'm interested in. It looks like a single page at the most.

Posts 25126
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Apr 2 2021 8:33 AM

If you haven’t seen it, this issue is also being discussed at https://community.logos.com/forums/t/199968.aspx 

Posts 8333
DAL | Forum Activity | Replied: Sat, Apr 10 2021 6:00 PM

DAL:

Lew Worthington:

I should add that I couldn't see the TOC from any device.

Hmmm I have to check my other devices too...

It's been a few days so I checked back and I cannot see any previews nor TOC from any device either.  Please fix this as it helps in the purchase decision process.  Thanks!

DAL

Posts 238
LogosEmployee
Daniel Motley (Faithlife) | Forum Activity | Replied: Fri, Apr 30 2021 9:15 AM

We are currently aware of users having difficulties seeing the TOC in preview. We're working on a solution now. Thank you for the report!

Product Manager, Faithlife

Posts 1993
Donnie Hale | Forum Activity | Replied: Mon, May 3 2021 11:27 AM

Daniel Motley (Faithlife):
We are currently aware of users having difficulties seeing the TOC in preview. We're working on a solution now. Thank you for the report!

See https://community.logos.com/forums/p/199968/1165220.aspx#1165220

Posts 238
LogosEmployee
Daniel Motley (Faithlife) | Forum Activity | Replied: Mon, May 3 2021 1:50 PM

This issue should now be fixed, thank you for your patience!

Product Manager, Faithlife

Page 1 of 1 (12 items) | RSS