BUG: Personal Book Builder - Input Boxes Not Working On Mac Version

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This post has 17 Replies | 3 Followers

Posts 99
Rick J. | Forum Activity | Posted: Thu, Apr 15 2021 1:13 PM

This has been an issue since an update to Logos 8 in December 2019.  The following is a link to that Post:  https://community.logos.com/forums/p/187089/1081192.aspx#1081192 

The following is a link to the second attempt to get this fixed: https://community.logos.com/forums/p/191791/1106676.aspx#1106676 

The following is the error log from the test I did today with the following input:

Test input box:

{{ input id=NOTE1-1 | type=text | lines=4 | prompt=“notes” }}

[Info] Starting build for PBB:263a9050c1364f5dbd1f72dc6c343c05
[Info] Converting
[Info] Converting /Users/explorer7/Documents/Bible/Logos Personal Books/Test input box.docx
[Info] Compiling
[Warning] empty style for name D1_Normal
[Warning] empty style for name D1_DefaultParagraphFont
[Warning] empty style for name D1_TableNormal
[Warning] empty style for name D1_NoList
[Error] Error while building book: Error compiling resource.
[Error] Exception: LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookBuilderException: Error compiling resource.
at LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookConverter.CompileResource (Libronix.DigitalLibrary.LicenseManager licenseManager, System.String manifest, LDLS4.Panels.PersonalBookBuilderPanel.ResourceDocumentData metadata, LDLS4.Panels.PersonalBookBuilderPanel.IPersonalBookBuildLog buildLog, LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookConverter+TempFiles tempFiles, Libronix.Utility.Threading.IWorkState workState) [0x000de] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Beta-Ship/LogosDesktop/src/LDLS4/Panels/PersonalBookBuilderPanel/PersonalBookConverter.cs:511
at LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookConverter+<CreatePersonalBookWork>d__2.MoveNext () [0x0045b] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Beta-Ship/LogosDesktop/src/LDLS4/Panels/PersonalBookBuilderPanel/PersonalBookConverter.cs:147
at Libronix.Utility.Threading.AsyncWorkerTask`1[T].EnumMoveNext () [0x0001a] in B:\ghe_actions-2.272.0\Logos-Utility\_work\Utility\Utility\src\Libronix.Utility\Threading\AsyncWorkerTask.cs:120
at Libronix.Utility.Threading.AsyncWorkerTask`1[T].EnumMoveNextWithCatch () [0x00002] in B:\ghe_actions-2.272.0\Logos-Utility\_work\Utility\Utility\src\Libronix.Utility\Threading\AsyncWorkerTask.cs:141
--- End of stack trace from previous location where exception was thrown ---

at Libronix.Utility.Threading.AsyncWorkItem.Verify () [0x0000b] in B:\ghe_actions-2.272.0\Logos-Utility\_work\Utility\Utility\src\Libronix.Utility\Threading\AsyncWorkItem.cs:80
at LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookViewModel+<CreatePersonalBookWork>d__137.MoveNext () [0x0011e] in /Volumes/Code/Jenkins/workspace/Logos-Desktop-Mac-Beta-Ship/LogosDesktop/src/LDLS4/Panels/PersonalBookBuilderPanel/PersonalBookViewModel.cs:727

Posts 36312
Forum MVP
MJ. Smith | Forum Activity | Replied: Sat, Apr 17 2021 4:23 PM

bump for visibility 10

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 99
Rick J. | Forum Activity | Replied: Fri, Apr 30 2021 7:57 AM

Bump...

Please advise if this is on any Logos action lists.

Thank you,

Rick

Posts 99
Rick J. | Forum Activity | Replied: Fri, May 28 2021 3:53 AM

Still an issue with version 9.5

Please address this issue.

Thank you.

Posts 3947
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Fri, May 28 2021 9:31 AM

Hi Rick,

As I mentioned in your first thread we do have a case for this. I've brought it to the team's attention again.

Posts 99
Rick J. | Forum Activity | Replied: Fri, May 28 2021 11:15 AM

Thank you, it is good to know that there is still an active case on this issue.  

Posts 2
Hector Palacio | Forum Activity | Replied: Wed, Jul 7 2021 5:12 PM

Following up... 

I've been having the same issue since version 9.5. I recently updated to version 9.6 and the issue has not been resolved. Please notify when there is a solution.

Posts 99
Rick J. | Forum Activity | Replied: Mon, Aug 30 2021 5:10 PM

This is still an issue with version 9.7

Please address this issue.

Thank you.

Posts 99
Rick J. | Forum Activity | Replied: Mon, Dec 6 2021 5:09 PM
This is still an issue with version 9.9 Please address this issue. Thank you.
Posts 5
Brandon | Forum Activity | Replied: Sun, Aug 7 2022 11:17 PM
Still an issue with version 9.15... Spent over an hour in frustration trying to figure this out myself until I found this thread. Pretty upsetting considering I only use Apple products and this feature is KEY for my use of personal books.
Posts 5
Brandon | Forum Activity | Replied: Sun, Aug 7 2022 11:17 PM
Still an issue with version 9.15... Spent over an hour in frustration trying to figure this out myself until I found this thread. Pretty upsetting considering I only use Apple products and this feature is KEY for my use of personal books.
Posts 30826
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Aug 8 2022 10:30 AM

Can you create a brief sample .docx file that produces this error to experiment with? 

macOS, iOS & iPadOS | Logs |  Install

Posts 99
Rick J. | Forum Activity | Replied: Mon, Aug 8 2022 6:52 PM

Hi JT,

The following is what I have been using to check if this has been fixed:

Test input box:

{{ input id=NOTE1-1 | type=text | lines=4 | prompt=“notes” }}

I also attached the same in a Word document.

8321.Test input box.docx

Thank you for looking at this.

Posts 30826
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Aug 9 2022 6:04 AM

I have verified this issue and forwarded along this concern. It is my understanding that the PBB is no longer being developed. I am unsure if they would be willing to fix this issue or not. 

macOS, iOS & iPadOS | Logs |  Install

Posts 134
Wolfgang Schneider | Forum Activity | Replied: Tue, Aug 9 2022 11:32 AM

I just tested this and used your docx file and the PB compiled correctly ....

The PB log file reads:

Info] Starting build for PBB:b4e6c0e68d024717b0dae868198b56c4
[Info] Converting
[Info] Converting D:\Users\Wolfgang\Desktop\8321.Test input box.docx
[Info] Compiling
[Warning] empty style for name D1_Normal
[Warning] empty style for name D1_DefaultParagraphFont
[Warning] empty style for name D1_TableNormal
[Warning] empty style for name D1_NoList
[Info] Discovering
[Info] Complete

I am running Logos 9.15.0.0005 on Win 10 computer.

Wolfgang Schneider

(BibelCenter)

Posts 99
Rick J. | Forum Activity | Replied: Tue, Aug 9 2022 11:46 AM

Thank you JT.

Posts 99
Rick J. | Forum Activity | Replied: Tue, Aug 9 2022 11:47 AM

Wolfgang, 

The Input Boxes work on Windows computers, but not on Mac OS.

Posts 134
Wolfgang Schneider | Forum Activity | Replied: Wed, Aug 10 2022 3:47 AM

Rick J.:
Wolfgang, 

The Input Boxes work on Windows computers, but not on Mac OS.

Ah ok ... I missed the detail that you were referring to Mac. Thanks for pointing it out to me.

Wolfgang Schneider

(BibelCenter)

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