personal books

How many computers have you used with Logos?

https://community.logos.com/discussion/comment/1164541#Comment_1164541

just one. a desktop

I'm here everyday, on it all day.

Bernhard

https://community.logos.com/discussion/comment/1164549#Comment_1164549

Are the missing books still visible in the Personal Books tool? If yes, what happens, when you click on "Open" next to one of those books?

https://community.logos.com/discussion/comment/1164549#Comment_1164549

just one. a desktop

Just to make sure: The only computer you have ever used to create personal books is the same computer you are using now. Also, you have not wiped the computer or performed a complete reinstall of Logos. Are all of those true?

If all of those are true, then the next step is to check out Bernhard's track:

Are the missing books still visible in the Personal Books tool? If yes, what happens, when you click on "Open" next to one of those books?

https://community.logos.com/discussion/comment/1164551#Comment_1164551

wow, it says I don't have a license to view this resource. I created this resource. Why would I need a license?

https://community.logos.com/discussion/comment/1164552#Comment_1164552

I did do a reinstall. I moved Logos to an internal SSD.

https://community.logos.com/discussion/comment/1164556#Comment_1164556

wow, it says I don't have a license to view this resource. I created this resource. Why would I need a license?

This error message is wrong (some are known to be) and simply should be understood as the resource is not there. The question is why - do you use another computer or have re-installed Logos from scratch?

https://community.logos.com/discussion/comment/1164557#Comment_1164557

I did do a reinstall. I moved Logos to an internal SSD.

Possibly you should be able to get your PBs back by running the scan command against your old drive, such as scan \ if you attach the old drive as

https://community.logos.com/discussion/comment/1164559#Comment_1164559

My old drive is C; You say just run scan c:\ and it should find them?

https://community.logos.com/discussion/comment/1164560#Comment_1164560

My old drive is C; You say just run scan c:\ and it should find them?

Most probably, yes

https://community.logos.com/discussion/comment/1164557#Comment_1164557

Mick has got you going in the right track, but for clarification:

I did do a reinstall.

The project and metadata (title, author, publisher, etc.) for personal books syncs automatically by default. The source files do not sync. The compiled book file does not sync automatically (but can be manually uploaded).

I moved Logos to an internal SSD.

What you have described is indicative of a new installation where the compiled files were not uploaded, nor were they brought over manually during the move. If you did move them over, you didn't tell Logos where they were (through the "scan" command).

only 21 user created books

My assumption here is that you did upload those 21 resources.

Possibly you should be able to get your PBs back by running the scan command

NOTE: Mick's good advice here will help you to view the compiled files. However, you will not be able to recompile these files unless you find the source files. Also, I don't know if you use the scan method what will happen if you recompile. It <may> create a duplicate file since Logos will likely view this installation as a "new computer."

Dave Hooton

https://community.logos.com/discussion/comment/1164563#Comment_1164563

Also, I don't know if you use the scan method what will happen if you recompile. It <may> create a duplicate file since Logos will likely view this installation as a "new computer."

Recompiling will be OK, as the file name is retained with the PB in Tools > Personal Books, and sync'd to the new computer.

The scan needs to be refined as C: is much to broad. Use scan C:\Users\Username\AppData\Local\Logos\Data in the GO Box; where Username is your Windows User Id. But first check that the folder still exists, as you may have to recompile from the source files.

https://community.logos.com/discussion/comment/1164561#Comment_1164561

I tried to do that, and I got scared. It talked about scanning and cleaning my hard drive. Don't want that. Everything but Logos is on there.

https://community.logos.com/discussion/comment/1164563#Comment_1164563

Logos is not telling me when people respond. I kept looking in the forums and the last post I saw was mine.

I didn't understand most of what you said. No, I did not upload any files. Nothing different from anything else, unless those 21 files were files I updated since the reinstall. I update them often.

https://community.logos.com/discussion/comment/1164563#Comment_1164563

maybe somebody from customer service can take over my computer and do this remotely.

I'm afraid I'm going to screw things up. When I started trying a scan, it talked about cleaning my hard drive.

https://community.logos.com/discussion/comment/1164569#Comment_1164569

files are gone

how would I recompile from source files?

https://community.logos.com/discussion/comment/1164569#Comment_1164569

I have to hunt to find out if anyone responds to my posts here. It doesn't look like it but I search and, oh, somebody answered me.

https://community.logos.com/discussion/comment/1164578#Comment_1164578

I have to hunt to find out if anyone responds to my posts here.

Create a book mark to this page.

MJ. Smith

https://community.logos.com/discussion/comment/1164577#Comment_1164577

how would I recompile from source files?

In exactly the same way that you created the personal books to begin with. The only difference is that you will want to use the same titles you did initially. The important thing is not to panic and not to assume that customer service will magically fix it -- their focus is on technical issues not training issues. Just listen and let Dave (or others) walk you step by step through recovery.

When you say "the files are gone", do you mean that the directory containing the files you need to scan is empty?
Do you know where you kept the source files? Are they present?
What sort of backup service do you use for your computer?

https://community.logos.com/discussion/comment/1164577#Comment_1164577

how would I recompile from source files?

The same way you created the files in the first place.

open the pbb project
make sure the source file is linked to the project
click “build book.”

Rosie Perera

https://community.logos.com/discussion/comment/1164578#Comment_1164578

I have to hunt to find out if anyone responds to my posts here. It doesn't look like it but I search and, oh, somebody answered me.

If you click on "Your Discussions" on the main Forum page, you'll see all threads that you have posted on. Ones with more recent activity will be at the top, and ones you haven't looked at yet since someone last added a comment will be in blue (others grey).

https://community.logos.com/discussion/comment/1164571#Comment_1164571

I tried to do that, and I got scared. It talked about scanning and cleaning my hard drive. Don't want that. Everything but Logos is on there.

I don't know about the "cleaning" part - why would Logos do that? But you can easily reduce the risk by taking all the *.lbspbb files from the (probably hidden) path C:\Logos\Data\xxxxxxxx\ResourceManager\Resources and copying them to a USB stick aka thumbdrive. Then you can scan E:\ or whatever the drive of the stick is.

https://community.logos.com/discussion/comment/1164580#Comment_1164580

1. The files do not appear in my library. When I go to the tools menu, they all seem to be there.

The C: drive is blank as to all Logos files.

2. The source files? I have copies of course in my Word files.

3. I back up my documents. Norton has a backup thing, but it's only for about 10GB.

https://community.logos.com/discussion/comment/1164607#Comment_1164607

The files do not appear in my library. When I go to the tools menu, they all seem to be there.

That is expected as per what we have discussed. The project files are in the personal book builder tool. Those (by default) sync. The compiled resource files (i.e. the books in your library) do not sync automatically.

The C: drive is blank as to all Logos files.

The storage location of logos files and personal books is a bit techie. Dave gave you an idea of where to look... but if they are not there, your only option is to recompile.

The source files? I have copies of course in my Word files.

Yes. Your "source" files are the original word documents. You will recompile the files as I described above.

https://community.logos.com/discussion/comment/1164584#Comment_1164584

thank you that was helpful

I'm still trying to figure out why I don't get notification in my inbox anymore.

https://community.logos.com/discussion/comment/1164610#Comment_1164610

I would think if the books are in the program, there must be some way to do more than one at a time.

Why would anybody think that reinstalling on an SSD, all the files wouldn't remain intact?

Bernhard

https://community.logos.com/discussion/comment/1164622#Comment_1164622

They would have downloaded from Logos automatically, if you had clicked Upload when compiling them the first time...

David Ames

https://community.logos.com/discussion/comment/1164559#Comment_1164559

I did do a reinstall. I moved Logos to an internal SSD.

Possibly you should be able to get your PBs back by running the scan command against your old drive, such as scan \ if you attach the old drive as

Please note that the "scan" command is a command that you enter into the Logos GO box and it will need the path name to where the .lbspbb files are or where they maybe still on the C: drive as something like: (And this path maybe hidden)

C:\Users\User1\AppData\Local\Logos\Data\RANDOM\ResourceManager\Resources\file.lbspbb

Where User1 is the home directory for most items like Documents, Downloads, etc.

Where RANDOM is a directory / folder that seems to have a random name.

https://community.logos.com/discussion/comment/1164621#Comment_1164621

I'm still trying to figure out why I don't get notification in my inbox anymore.

Did you call Logos? The day is still young.

https://community.logos.com/discussion/comment/1164627#Comment_1164627

My C drive is clean of Logos files.

I'm working on rebuilding and uploading now.

https://community.logos.com/discussion/comment/1164628#Comment_1164628

yeah, there's nothing they can do about it.

Yahoo is useless, so I guess I'm stuck

https://community.logos.com/discussion/comment/1164645#Comment_1164645

Yahoo is useless

Larry - The email address you posted on the first page is not a Yahoo email address. Please do the following:

In Logos, check the "about" menu and see which email address you are using for your Logos account.
Click HERE, scroll to "account" and see what email address is listed.

Are both email addresses the same? Are they the one you are expecting emails to come to?

If the answer is yes to both, I'd suggest using a different email address.

https://community.logos.com/discussion/comment/1164656#Comment_1164656

I have used that email address for a very long time. And, yes, i use yahoo email. And, yes, it worked fine for the 10 plus years I have been with Logos. Now all of a sudden it's a problem?

Oh, as for personal books, I am rebuilding them one at a time, all 1500 of them.

The option to upload them doesn't even appear until after the file is built and then it says finished. Who would think to open it again and then, oh, an option to upload? Why didn't I see that before?

I call that a major Logos glitch.

https://community.logos.com/discussion/comment/1164683#Comment_1164683

I call that a major Logos glitch.

It is an intentional decision by FL. It costs them money to host those files, so they only want to do so if the user is intentional about wanting it to be so. Plus, most "personal books" aren't actually "personal" (created by the user) books.

I have used that email address for a very long time. And, yes, i use yahoo email. And, yes, it worked fine for the 10 plus years I have been with Logos. Now all of a sudden it's a problem?

All I can do is to ask questions and have you answer them. Sorry if you are perturbed. From my perspective, there are still mysteries which you haven't answered.

You have said that you are using yahoo email, but the email address you provided in the OP here isn't a yahoo email address. That means that you have at least two email addresses, so I was trying to help make sure that you hadn't changed your email address for some reason (intentionally or not). Does your statement "yes, i use yahoo email" mean that you DID check (using the steps I gave earlier) to make sure that your yahoo email address is the one for the forums?
If the forum email address really is a yahoo email address and you are NOT receiving emails when you subscribe to threads, then two likely scenarios exist: 1) your settings in the forum are wrong OR 2) the problem is with yahoo (or your settings in yahoo). Changing your email address might provide relief (if that is what you want).

MJ. Smith

https://community.logos.com/discussion/comment/1164683#Comment_1164683

The option to upload them doesn't even appear until after the file is built and then it says finished. Who would think to open it again and then, oh, an option to upload? Why didn't I see that before?

The file has to exist and have the appropriate metadata before it can be uploaded. IIRC the ability to upload them at all is relatively new. I've never changed from my old practice of counting on Carbonite to provide the backup for PB's ... but yes, I do have sympathy for the plight you have found yourself in.

https://community.logos.com/discussion/comment/1164707#Comment_1164707

IIRC the ability to upload them at all is relatively new.

Six and a half years ago: https://community.logos.com/forums/t/92788.aspx

https://community.logos.com/discussion/comment/1164703#Comment_1164703

I am not a computer whiz. I have used the same email address for as long as I can remember. I don't remember ever using a different one. And I have always used yahoo to access it.

Logos says that reason I don't get notifications anymore is a problem on my end, which I am unable to figure out what it is. Contacting yahoo is pointless. wait I have an idea.

https://community.logos.com/discussion/comment/1164757#Comment_1164757

I now see. Your email address company merged with ATT / Yahoo.

I suggest you find a tech minded college student, buy him lunch, and ask for help. [:)]

https://community.logos.com/discussion/comment/1164768#Comment_1164768

so I recompiled all 1500 personal books.

when doing so, I had the option of building the book and then reopening the file to upload it. I thought it would be faster to rebuild and start another rebuild while that's happening and then when it's all done, go through and do the same with the upload.

No, I find that won't happen. The upload option isn't always available. If I build it again, and reopen, then it is there. Bleeping stupid.

And of course, Logos doesn't tell you which ones have already been uploaded.

So now I know if I ever have to reinstall, what it will entail.

https://community.logos.com/discussion/comment/1164768#Comment_1164768

thank you for all your time and effort