Logos 9.4.0.0009 MAC Crashes after a few minutes using the Sentence Diagramming Tool

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Posts 369
Pastor Michael Huffman | Forum Activity | Replied: Thu, Nov 4 2021 4:45 PM

Finally, I am not the only one!!!!! i am sorry about your trouble but maybe Logos won’t think I am crazy and fix it. 

Posts 369
Pastor Michael Huffman | Forum Activity | Replied: Thu, Nov 4 2021 4:48 PM

jwj:

The crash problem persists in version 9.8.0.0010 (Running on MacOS 11.6.1)

8233.Logos Diagram Crash.mp4

The crash also happens after upgrade to iOS Monterey! 

Posts 12
Bryan L. Kent | Forum Activity | Replied: Thu, Nov 4 2021 5:06 PM

Lol...no, you're not crazy. Definitely an amazing tool - but something is causing it to be unstable within the Mac environment. 

Posts 3894
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Fri, Nov 5 2021 9:38 AM

jwj:

The Sentence Diagramming tool stops responding after a few minutes of editing a diagram, presents the Spinning Pinwheel of Death, and the Logos App unceremoniously quits. Happens every time, regardless of the Sentence Diagram document I have open. I believe this has been happening on earlier releases, too.

Logos 9.4.0.0009 on Big Sur 11.3

Log file attached.

8883.LogosLog Crash Diagram.log

We have a bug report written up for this. I've added a link to the thread.

Posts 3196
LogosEmployee
Thomas Ball | Forum Activity | Replied: Mon, Nov 8 2021 1:15 PM

jwj, and Bryan, 

Are both of you running Macs with Apple silicon (M1) chips?

 

Posts 17
jwj | Forum Activity | Replied: Tue, Nov 9 2021 11:23 AM

I'm not. MacBook Pro 13in (2017) 16 GB ram running Big Sur 11.6.1

Posts 3196
LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Nov 10 2021 9:45 AM

Thanks for the update, jwj. Did you happen to get the invite to the the LBS Troubleshooting Faithilfe group?

 

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