L9 Course Promotion not working as expected.

Page 1 of 1 (5 items)
This post has 4 Replies | 0 Followers

Posts 4138
abondservant | Forum Activity | Posted: Thu, May 13 2021 9:17 AM


Got this email this morning, so I clicked the link, was given a code and attempted to use it for a mobile Ed course that was featured prominently on the list, and was given the error “invalid code”.

since it’s broken I assume I don’t need to block it out?


and then I got this: 

L2 lvl4 (...) WORDsearch, L9

Posts 29732
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, May 13 2021 9:34 AM

The code only works once per account. Did you use it previously? 

macOS, iOS & iPadOS | Logs |  Install

Posts 4138
abondservant | Forum Activity | Replied: Thu, May 13 2021 9:47 AM

Not that I recall, but IF I did, then they shouldn't have sent me the email. I'm not offended, but think of the confusion for people that don't use the forum.

Secondly, On the page that shows the courses available to the promotion it shows my price as being zero till it hits the cart. Which is also confusing.

Edit: Especially with Faithlife's history of honoring whatever inexplicably low price their website errantly shows. Seems like a thing that could be abused.

Also screen shots were posted from my phone. Apologies for their awkward nature.

Edit:2 the link from my email (which for obvious reasons I didn't post) shows EVERY mobile ed eligible for the coupon as being 0$ for me.

L2 lvl4 (...) WORDsearch, L9

Posts 705
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Thu, May 13 2021 10:07 AM

abondservant:

Not that I recall, but IF I did, then they shouldn't have sent me the email. I'm not offended, but think of the confusion for people that don't use the forum.

I can confirm that you did previously use this coupon.  You are right, we should not have sent that email to you.  Please accept my apologies.

Posts 4138
abondservant | Forum Activity | Replied: Thu, May 13 2021 10:10 AM

Thanks Joe!

L2 lvl4 (...) WORDsearch, L9

Page 1 of 1 (5 items) | RSS