Errant email offer for L9 Mobile Ed Course

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This post has 5 Replies | 1 Follower

Posts 277
Kevin Clemens | Forum Activity | Posted: Thu, May 13 2021 9:19 AM

I just received an email indicating:

Your Logos 9 purchase includes an interactive video course of your choice at no additional cost. But you haven’t picked your course yet, and we don’t want you to miss out. 

You already paid for it as part of your Logos 9 purchase, and now’s the time to pick the one you want. Choose from more than 260 courses in the Mobile Ed catalog.

The problem is, I did already redeem my mobile ed course when L9 was released. If Faithlife wants to send me a new code for another course for free, I'd happily oblige. 

However, this email seems to have gone out to the wrong list. Just an FYI...

Posts 4138
abondservant | Forum Activity | Replied: Thu, May 13 2021 9:49 AM

Hmm - makes sense.

I wonder if thats my glitch too.

I don't remember using it, but anything is possible. The last six months have been crazy.

L2 lvl4 (...) WORDsearch, L9

Posts 705
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Thu, May 13 2021 10:02 AM

Please accept our apologies, these emails were sent in error to a number of users.

Posts 277
Kevin Clemens | Forum Activity | Replied: Thu, May 13 2021 10:15 AM

Joe McCune (Faithlife):

Please accept our apologies, these emails were sent in error to a number of users.

No worries. Thanks for the clarification, Joe.

Posts 51
Aaron Hayworth | Forum Activity | Replied: Thu, May 13 2021 10:34 AM

That's okay, although I admit I got my hopes up for a second that I had forgot to redeem this! One day that Craig Keener Matthew course will be mine!

Posts 1941
Robert M. Warren | Forum Activity | Replied: Thu, May 13 2021 11:14 AM

It's similar to the phenomenon of choosing my freebie Mobile Ed course and purchasing the twofor99 within a day or two of L9 launch and having the Logos.com home page, to which I am always logged in, ask me for months if I have chosen my freebie, and to this day is still asking me if I have bought the twofors yet. It's not a big issue, but if Facebook cookies can tell George Soros and Dr. Fauci which side my birthmark is on, Logos' website should probably be able to master knowing what I've bought.

Windows 10 (L9 Beta) | Android 9 (phone - L9 Beta) | Fire OS 7 (tablet - L9 Stable)

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