Copy-Paste from One Note to Another Does Not Preserve Carriage Returns Since Full Feature Upgrade to Logos 9

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This post has 27 Replies | 3 Followers

Posts 106
Chuck | Forum Activity | Posted: Sun, May 16 2021 10:02 AM

Back in Logos 8 Notes, I could copy-paste from one note to another and Logos preserved my carriage returns (or paragraph markers, or whatever the modern terminology is) so that my double-spaced paragraphs remained intact.

Now, since the Full Feature Upgrade to Logos 9, when I copy-paste from one note to another, pasting strips carriage returns, slamming paragraphs together with no double-spacing between them.

This scenario results in the time-consuming task of going back through the note and reformatting it with double-spacing between paragraphs.

If anyone knows of any settings or workarounds I'm missing, I would be grateful for any help. Also, if this is a known bug that Logos is addressing, I would like to know.

Thanks in advance for any information or assistance,

Chuck

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MJ. Smith | Forum Activity | Replied: Sat, May 22 2021 6:44 PM

weekend bump 10

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Posts 68
Ryan | Forum Activity | Replied: Tue, May 25 2021 2:54 AM

I'm having the same issue and I feel your pain.

Posts 106
Chuck | Forum Activity | Replied: Tue, May 25 2021 10:31 AM

I appreciate the confirmation that someone else out there has run into this issue also. At this juncture, I wonder if FaithLife is going to respond. ~ch

Posts 189
Bob | Forum Activity | Replied: Tue, May 25 2021 12:14 PM

Chuck:

I appreciate the confirmation that someone else out there has run into this issue also. At this juncture, I wonder if FaithLife is going to respond. ~ch

Confirm same issue.  I submitted email to customer support.  Waiting on a reply.

Bob

Posts 881
Jack Hairston | Forum Activity | Replied: Tue, Jun 1 2021 4:36 PM

Chuck:

I appreciate the confirmation that someone else out there has run into this issue also. At this juncture, I wonder if FaithLife is going to respond. ~ch

When I try to reproduce the issue, I cannot see what you see. Even complex text (indented paragraphs, bullet lists) are reproduced correctly. I'm sorry that I cannot help.

Posts 106
Chuck | Forum Activity | Replied: Tue, Jun 1 2021 8:31 PM

Jack Hairston:

Chuck:

I appreciate the confirmation that someone else out there has run into this issue also. At this juncture, I wonder if FaithLife is going to respond. ~ch

When I try to reproduce the issue, I cannot see what you see. Even complex text (indented paragraphs, bullet lists) are reproduced correctly. I'm sorry that I cannot help.

Are you using Logos 9? If you upgraded from 8, did you get the Full-Feature Upgrade? Also, are you on PC or Mac? I'm on PC. ~Thanks, Chuck

Posts 5467
David Paul | Forum Activity | Replied: Wed, Jun 2 2021 1:19 AM

I am having similar issues. In the desktop app, if I open an already created note, copy an entry that has pre-formated indentions, and then repaste it back into the note below the original entry, the copied entry loses the indentions. Major BUG. Thankfully, I am not having a similar issue in the mobile app.

I would post a pic, but apparently my security software updated and now I am not able to make screen grabs; I just get blank screens. Frustrating, especially since I can't find any place to disable this action.

I am having a multiplicity of Notes bugs occur in both the desktop app and the mobile app. One thing is that they don't seem to have the same functionality. I notice in the mobile app that even though the text entry window uses a sans serif font, in some of my notes what appears in the pop-up is a serif font and sometimes it is a sans serif font. No clue what causes that variation.

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Graham Criddle | Forum Activity | Replied: Wed, Jun 2 2021 2:44 AM

David Paul:
I am having similar issues. In the desktop app, if I open an already created note, copy an entry that has pre-formated indentions, and then repaste it back into the note below the original entry, the copied entry loses the indentions

David - I think this demonstrates what you are describing. Is that correct?

I copied the top three lines and then pasted them below.

Image

Posts 106
Chuck | Forum Activity | Replied: Wed, Jun 2 2021 6:48 AM

Graham Criddle:

David Paul:
I am having similar issues. In the desktop app, if I open an already created note, copy an entry that has pre-formated indentions, and then repaste it back into the note below the original entry, the copied entry loses the indentions

David - I think this demonstrates what you are describing. Is that correct?

I copied the top three lines and then pasted them below.

Image

Graham - Your example also demonstrates what I described about paragraphs no longer being double-spaced, but instead being slammed together.

Posts 5467
David Paul | Forum Activity | Replied: Wed, Jun 2 2021 11:56 PM

Graham Criddle:
David - I think this demonstrates what you are describing. Is that correct?

Yes, that demonstrates what I am experiencing, among a number of other issues.

I am also finding that when I copy Bible text and paste it into my notes, it gets pasted in with a larger font. I have no idea why that is happening, but it basically breaks my notes altogether.

So currently, as it stands, I cannot create new notes that match my existing note scheme, especially in the desktop app. The mobile app will allow me to perform some deconstructive and reconstructive Rube Goldberg mechanics that result in something somewhat acceptable, if I don't mind pissing away 10-20 times (or more) the amount of time it ought to take. Basically I would have to find a note that has the same presentation characteristics (in other words, an appropriate template) that I have for similar notes, copy and paste that into my new note, then delete all of the data without losing the formatting, and then retyping in word-by-word whatever I want to include. This is stone ages kind of stuff going on here.

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Posts 68
Ryan | Forum Activity | Replied: Fri, Jul 16 2021 7:44 AM

I was hoping to see this get fixed, given the updates that were pushed these past few weeks but doesn’t appear so. I’m still experiencing this bug.

Posts 5467
David Paul | Forum Activity | Replied: Fri, Jul 16 2021 10:59 AM

This has to get fixed 

  1. NOW.

All of it...text that gets pasted from a Bible should be the same font size as text that is typed into the text entry field. Right now text copied from inside the app gets pasted into notes in a larger font than the native text font. WHY???????

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Posts 68
Ryan | Forum Activity | Replied: Wed, Aug 18 2021 9:55 AM

I was hopeful that the recent release of Logos 9.7 would've addressed this issue since the release notes page states "improved note text editing performance" but I was mistaken. Still having the same copy and paste problem. Maybe next time!

Posts 5467
David Paul | Forum Activity | Replied: Wed, Aug 18 2021 2:02 PM

Entirely intolerable. Angry

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Posts 106
Chuck | Forum Activity | Replied: Fri, Aug 20 2021 1:54 PM

Reformatting information when copied from one note to another is tedious, time-consuming, and interrupts the flow of study. Please, FaithLife, fix this.

Posts 597
J. Remington Bowling | Forum Activity | Replied: Thu, Aug 26 2021 10:22 AM

Seems like Logos is doing some odd formatting syntax, at least with new-line, tab, and block characters. You can try experimenting with this in Word and switching between paste with source formatting and paste as plain text.

Tabs aren't preserved as part of the source formatting, they are preserved in the plain text. Block indentation seems to behave as if it's an html wrapper, the source formatting preserves it, but you only get a closing tag if you end with a new-line. Plain text converts it to four spaces. Two consecutive new-line characters are not preserved in the source formatting, but are preserved in the plain text.

The notes feature in Logos doesn't preserve block characters. It doesn't preserve any line that consists only of a new-line character (why double, triple, etc. line-breaks aren't preserved). It converts tabs to spaces, and doesn't convert a single space unless the line ends with a new-line character. If you use more than one space character, it will carry over without the new-line character, but cut the number of spaces in half if it's an even number of spaces: 2 becomes 1, 4 becomes 2, and so on. And reduces it by an increasing number if its odd.

Maybe this is due to some side-effect of a pre-processing pipeline on pasted-in text (to check for Bible references?)? Or a patchwork of different formatting syntaxes that the notes feature has used over the years?

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Posts 5921
SineNomine | Forum Activity | Replied: Thu, Aug 26 2021 11:53 AM

J. Remington Bowling:

Tabs aren't preserved as part of the source formatting, they are preserved in the plain text. Block indentation seems to behave as if it's an html wrapper, the source formatting preserves it, but you only get a closing tag if you end with a new-line. Plain text converts it to four spaces. Two consecutive new-line characters are not preserved in the source formatting, but are preserved in the plain text.

The notes feature in Logos doesn't preserve block characters. It doesn't preserve any line that consists only of a new-line character (why double, triple, etc. line-breaks aren't preserved). It converts tabs to spaces, and doesn't convert a single space unless the line ends with a new-line character. If you use more than one space character, it will carry over without the new-line character, but cut the number of spaces in half if it's an even number of spaces: 2 becomes 1, 4 becomes 2, and so on. And reduces it by an increasing number if its odd.

J. Remington Bowling:
Or a patchwork of different formatting syntaxes that the notes feature has used over the years?

To me it sounds like a patchwork of different features and bug fix attempts implemented by different programmers over a long period of time.

Please use descriptive thread titles to attract helpful posts & not waste others' time. Thanks!

Posts 5467
David Paul | Forum Activity | Replied: Thu, Aug 26 2021 5:23 PM

This thread started in MAY. It is now almost SEPTEMBER. This issue should never have been an issue. It shouldn't be allowed to exist, not even for a day. I can't use this program to accomplish my most basic requirements. I have been creating temporary placeholder memos instead of complete notes because note formatting is shot to hell. FIX THIS PROBLEM.

Do attorneys need to be contacted? Is a class action suit required??? Do I need to request a refund...I mean for the whole $40-50K smack? This is basic fundamental operations that DO NOT WORK. FIX IT.

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Philana R. Crouch | Forum Activity | Replied: Fri, Aug 27 2021 12:30 PM

Chuck:
Now, since the Full Feature Upgrade to Logos 9, when I copy-paste from one note to another, pasting strips carriage returns, slamming paragraphs together with no double-spacing between them.

Thanks for reporting this. I was able to reproduce the issue with double spacing and created a case.

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