Sermon Editor 'jumping around' while editing

Page 2 of 2 (22 items) < Previous 1 2
This post has 21 Replies | 3 Followers

Posts 166
LogosEmployee
Austin Bush | Forum Activity | Replied: Thu, Jul 14 2022 9:35 AM

Josiah Young:

I’m using the sermon editor on my iPad, and I’m finding that the view refreshes every couple of minutes and resets to the top of the document. This commonly happens when I’m in the middle of typing a sentence, and it’s definitely not waiting until my iPad is idle. I wonder if perhaps it is syncing my changes, and then refreshing the document each time? I appreciate saving the changes, but it’s a frustrating editing experience.

Just chiming in to confirm that the issue is still present in the iPad sermon editor; I confirmed my app is up to date too.

Josiah,

If you see this behavior happen again on the iPad app, as soon as it occurs, please open the menu on the right hand side of the app and then scroll to the bottom and click on the "Help" button.  Once you're on the "Help" menu, please click on "Report a Problem" and email me that file at austin.bush@faithlife.com.

Having the log files could expedite the fix on our end.  Thank you.

Posts 30
Josiah Young | Forum Activity | Replied: Thu, Jul 14 2022 9:41 AM

Austin Bush:

... Once you're on the "Help" menu, please click on "Report a Problem" and email me that file at austin.bush@faithlife.com.

Hi Austin,

I appreciate the help. Just sent the log file over to you now.

Page 2 of 2 (22 items) < Previous 1 2 | RSS