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The Church | Forum Activity | Posted: Mon, May 31 2021 7:44 PM

I purchased a 5 minute countdown clock and when inserted into the Warm-Up section of the presentation it only plays down to the 2:51 mark. All of the options are greyed out, so I cannot make any changes. I've even gone as far to delete the countdown clock completely and re-insert it back into the presentation with the same issue. Please help. Thank you.

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Mike Binks | Forum Activity | Replied: Tue, Jun 1 2021 2:28 AM

The Church:

I purchased a 5 minute countdown clock and when inserted into the Warm-Up section of the presentation it only plays down to the 2:51 mark. All of the options are greyed out, so I cannot make any changes. I've even gone as far to delete the countdown clock completely and re-insert it back into the presentation with the same issue. Please help. Thank you.

Greetings... and welcome to the forums.

Your countdown clock should be in the 'Warm-up' section of the service plan. This allows the video to run its full length.

If you place your countdown anywhere else then you need to ensure that the 'Automatically Advance time matches the length of the video.

Also make sure that the presentation is fully synced before testing the countdown on air.Screenshot 2021-06-01 At 10.28.00

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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Myke Harbuck | Forum Activity | Replied: Tue, Jun 1 2021 7:17 AM

Mike, out of curiosity, what are Notices? And how are the indented under a service item?

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

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David Thomas | Forum Activity | Replied: Tue, Jun 1 2021 8:22 AM

Myke Harbuck:

Mike, out of curiosity, what are Notices? And how are the indented under a service item?

I'm not Mike but I assume this may be a "West of the Pond" vs. "East of the Pond" terminology Big Smile What Americans call "announcements", Brits may call "notices"

I can see the value of grouping certain "announcements" that recur so that a user could reuse a group of items then make date specific edits.

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

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Myke Harbuck | Forum Activity | Replied: Tue, Jun 1 2021 9:20 AM

David Thomas:

Myke Harbuck:

Mike, out of curiosity, what are Notices? And how are the indented under a service item?

I'm not Mike but I assume this may be a "West of the Pond" vs. "East of the Pond" terminology Big Smile What Americans call "announcements", Brits may call "notices"

I can see the value of grouping certain "announcements" that recur so that a user could reuse a group of items then make date specific edits.

Thanks. Im more asking about how there are items that are indented under a service item. Ive never seen that before.

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

Posts 2
The Church | Forum Activity | Replied: Tue, Jun 1 2021 11:38 AM

So, the clock is in the 'Warm Up' section of the presentation and when I attempt to adjust the end time it automatically reverts to 2 mins and 13 seconds. I'm not even sure how that happened to begin with as all I did was import it into the presentation.

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David Thomas | Forum Activity | Replied: Tue, Jun 1 2021 11:52 AM

Myke Harbuck:
Im more asking about how there are items that are indented under a service item.

I group "social media" images within my pre-service loop

I have a group of slides I use when we do communion (I can import the group into whatever place we are going to celebrate in this service)

Whenever I import from Sermon Document, the slide come in as a group

Hope this helps see some of the applications for an indented "group" in our use of the program.

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

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David Thomas | Forum Activity | Replied: Tue, Jun 1 2021 12:01 PM

It is easy to create a "group" which indents under the collapsible triangle [or ungroup].

When I reuse, I can get a group of slide

Making Disciples!  Logos Ecosystem = Logos8 on Microsoft Surface Pro 4 (Win10), Android app on tablet, FSB on iPhone, [deprecated] Windows App, Proclaim, Faithlife.com, FaithlifeTV via Connect subscription.

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Brandon Adent (Faithlife) | Forum Activity | Replied: Tue, Jun 1 2021 3:17 PM

Hello, thanks for the report, and I'm sorry you're having trouble with this.

I found the countdown video you're talking about in your sign feed, and it does look like something is wrong with the original file. I'll follow up with you via email to get you a proper copy, then fix the media in the Browser.

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