Custom Smart Media Lower Thirds

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Logan Volrath | Forum Activity | Posted: Wed, Jun 2 2021 7:49 AM

I am trying to create a Lower Thirds graphic in Custom Smart Media.  Every time I upload the graphic, which is already sized to lower third, align it how I like, adjust the text box to fit.  I also leave the top third as transparent so we can put the green screen on the upper portion when we assign the graphic.  But when I save the Smart Media Template, it then makes the rest of the graphic White instead of leaving it transparent.

I would love to be able to make this work but not sure what I'm doing wrong.

Thanks in advance for the help

Posts 74

Hi Logan,

If you set the background as transparent it should respect it. Would you mind either giving us a call at your convenience or making an appointment in which we can take a better look at your workflow to assist in troubleshooting?

Schedule an appointment with Faithlife

888-634-2038 (US/Canada, toll-free)

+1 360-603-5576 (International)


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