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Alexander | Forum Activity | Posted: Mon, Jun 21 2021 8:08 AM

Logos 9.5.0.19 keeps crashing on opening while "Preparing my Library". I have freshly downloaded it on my 2019 27" Apple iMac running MacOS 11.4.

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Graham Criddle | Forum Activity | Replied: Mon, Jun 21 2021 8:33 AM

Hi Alexander - and welcome to the forums

Sorry to hear you are having problems.

Please enable diagnostic logging and upload logs (taken after a crash) in a reply to this post (use the paperclip icon).

Details of diagnostic logging are at https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files 

Graham

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