Did The iPad app break

Page 1 of 1 (17 items)
This post has 16 Replies | 1 Follower

Posts 1263
David Wanat | Forum Activity | Posted: Fri, Jul 9 2021 7:42 AM

I haven’t removed any of my books from the app. But this morning, when i opened the Verbum app, I was greeted with this. What gives?

WIN 10 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum 9 Ultimate

Posts 1263
David Wanat | Forum Activity | Replied: Fri, Jul 9 2021 9:17 AM

They’re reinstalled, but i did lose my “recents”. A bit inconvenient in a 9000+ book library 

WIN 10 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum 9 Ultimate

Posts 29809
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Jul 9 2021 6:46 PM

David Wanat:
A bit inconvenient

You must have fantastic internet. 

Not to rub salt in the wound, but this is why I recommend installing large libraries. 

Now that the books have redownloaded, what is your free space on the device? 

macOS, iOS & iPadOS | Logs |  Install

Posts 1263
David Wanat | Forum Activity | Replied: Fri, Jul 9 2021 7:21 PM

It’s 100 Mbps download.

and on a 256gb iPad Air 3, 165gb are used. Smile

WIN 10 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum 9 Ultimate

Posts 29809
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Jul 9 2021 7:56 PM

Jealous all the way around. Smile

macOS, iOS & iPadOS | Logs |  Install

Posts 1263
David Wanat | Forum Activity | Replied: Sat, Jul 10 2021 7:43 AM

JT (alabama24):

Jealous all the way around. Smile

The modernized version of the 10th commandment?

Thou shalt not covet thy neighbors Logos tier, nor his wi-fi, nor his hardware.

Wink

WIN 10 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum 9 Ultimate

Posts 29809
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Jul 10 2021 1:15 PM

Big Smile

Maybe if we keep bantering, a FL employee will see the thread. Wink

Did you send your logs in? 

macOS, iOS & iPadOS | Logs |  Install

Posts 1263
David Wanat | Forum Activity | Replied: Sat, Jul 10 2021 1:33 PM

I didn’t know there was a ay to do that with mobile. Probably too late now.

WIN 10 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum 9 Ultimate

Posts 2246
Damian McGrath | Forum Activity | Replied: Sat, Jul 10 2021 1:53 PM

There was an App update. This caused my mobile installs to also redownload all resources that I have previously downloaded (only 300 not 9000)

Posts 1263
David Wanat | Forum Activity | Replied: Sat, Jul 10 2021 1:56 PM

I guess that explains that then

WIN 10 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum 9 Ultimate

Posts 49
Paul Strickert | Forum Activity | Replied: Sat, Jul 10 2021 3:57 PM

Damian McGrath:

There was an App update. This caused my mobile installs to also redownload all resources that I have previously downloaded (only 300 not 9000)

So, in essence, it had nothing to do with the number of resources previously downloaded.  

Posts 2246
Damian McGrath | Forum Activity | Replied: Sat, Jul 10 2021 4:42 PM

Paul Strickert:
So, in essence, it had nothing to do with the number of resources previously downloaded.  

I also have another faithlife App installed under a different license with only about 40 downloaded resources and it also re-downloaded all resources and reindexed the library.

Posts 1263
David Wanat | Forum Activity | Replied: Sat, Jul 10 2021 4:47 PM

Damian McGrath:

Paul Strickert:
So, in essence, it had nothing to do with the number of resources previously downloaded.  

I also have another faithlife App installed under a different license with only about 40 downloaded resources and it also re-downloaded all resources and reindexed the library.

I guess you solved the mystery then. 👍

WIN 10 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum 9 Ultimate

Posts 29809
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Jul 11 2021 8:01 AM

I am on vacation and just had chance to update. I am unsure if it actually downloaded everything again, but it appeared so. However, it normally takes me at least 30-45 minutes at home and it was only about 4 minutes. I can’t explain the discrepancy unless the internet was much faster. 

macOS, iOS & iPadOS | Logs |  Install

Posts 1263
David Wanat | Forum Activity | Replied: Sun, Jul 11 2021 1:11 PM

If you’re at a hotel, it could be they have a high power internet.

WIN 10 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum 9 Ultimate

Posts 29809
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Jul 11 2021 2:16 PM

David Wanat:

If you’re at a hotel, it could be they have a high power internet.

It is my inlaws. I did a speed check after church, and it is twice my speed at home (25 vs. 50 mbps). I am skeptical that the speed of the "download" was actually downloading my resources. I do only have about 40 downloaded, but a few take a LONG time to download normally (i.e. ESV Study Bible).

I sent my logs in to see if someone would respond. 

macOS, iOS & iPadOS | Logs |  Install

Posts 29809
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Jul 16 2021 3:20 PM

Thanks guys. I submitted logs and the developers found two bugs. They are working on a fix for both.

macOS, iOS & iPadOS | Logs |  Install

Page 1 of 1 (17 items) | RSS