9.7 SR-1 - will not get past - "Preparing your library"

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Kevin A Lewis | Forum Activity | Posted: Wed, Aug 25 2021 8:19 AM

Tried reboot computer and restart app - still just sticks at that point.

8468.Logos (5).zip

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MJ. Smith | Forum Activity | Replied: Wed, Aug 25 2021 2:06 PM

I assume you followed the directions in bold?

Philana R. Crouch:

The Logos Bible Software desktop application version 9.7 SR-1 is now available to all users.

To immediately update to the current stable version, enter the Update Now command. Otherwise, the app will automatically update the next time it's scheduled to check for updates.

Release Notes

Download Link

Note: If you are experiencing a crash on start-up you will need to download the installer using the link above.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Graham Criddle | Forum Activity | Replied: Wed, Aug 25 2021 2:33 PM

The logs show multiple SQL errors of the form:

2021-08-25 15:49:53.2009 ERROR 6 ApplicationUtility | SQLite Error 283: recovered 9 frames from WAL file I:\Logos\Documents\tt13govq.pwo\LocalUserPreferences\PreferencesManager.db-wal

(They apply to a number of your Logos database files)

And Logos also fails to replace some index files including the Catalog

2021-08-25 15:52:17.3416 INFO 20 LibraryCatalogIndex | (Timed) Attempting to replace index 'I:\Logos\Data\tt13govq.pwo\LibraryCatalog/catalog' with new index 'I:\Logos\Data\tt13govq.pwo\LibraryCatalog/dgafcukh.q5i'.
2021-08-25 15:52:17.3426 INFO 20 FileSystemIndexInfo | Replacing I:\Logos\Data\tt13govq.pwo\LibraryCatalog/catalog with I:\Logos\Data\tt13govq.pwo\LibraryCatalog/dgafcukh.q5i
2021-08-25 15:52:17.8709 INFO 20 LibraryCatalogIndex | (528ms) Attempting to replace index 'I:\Logos\Data\tt13govq.pwo\LibraryCatalog/catalog' with new index 'I:\Logos\Data\tt13govq.pwo\LibraryCatalog/dgafcukh.q5i'.
2021-08-25 15:52:18.0947 INFO 20 LibraryCatalogIndex | (33.10s) Rebuilding library catalog index.
2021-08-25 15:52:21.3249 INFO 18 FileSystemIndexInfo | Replacing I:\Logos\Data\tt13govq.pwo\AtlasManager/AtlasIndex with I:\Logos\Data\tt13govq.pwo\AtlasManager/durgtj14.1w2
2021-08-25 15:52:21.3249 WARN 18 AtlasSearchIndex | Couldn't replace index; retrying in 22.9s.

I suggest running diagnostics on your I: drive and seeing if any errors are reported.

Posts 741
Kevin A Lewis | Forum Activity | Replied: Thu, Aug 26 2021 12:47 AM

Nothing that windows utilities can find - all 'looks' a o k

Regards Kevin

Posts 27927
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Aug 26 2021 2:20 AM

Kevin A Lewis:

Tried reboot computer and restart app - still just sticks at that point.

8468.Logos (5).zip

There are many SQlite errors, but it seems that the abort is caused by a corrupt Atlas index. So delete the folder I:\Logos\Data\tt13govq.pwo\AtlasManager and restart Logos.  Upload new logs if not successful.

However, is I: a local disk?

Dave
===

Windows 11 & Android 8

Posts 741
Kevin A Lewis | Forum Activity | Replied: Thu, Aug 26 2021 8:41 AM

I'll give that a go

Yes I: is local and an SSD

Blessings Kevin

Posts 741
Kevin A Lewis | Forum Activity | Replied: Wed, Sep 1 2021 7:54 AM

Thanks for your help - that worked a treat

Shalom

Posts 27927
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Sep 1 2021 2:05 PM

You're welcome.

Dave
===

Windows 11 & Android 8

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