BUG: Clicking distribution graph in BWS Guide returns BLANK results in Charts Tool

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Kiyah | Forum Activity | Posted: Sat, Jan 8 2022 7:42 PM

I did a BWS Guide on the Hebrew word for 'meditate' (הגה 1) and clicked on the distribution graph in the Translation section. The Charts Tool opened but didn't generate any results. 

Logos 9.10.0.0017 Full Feature Set

 

However, in my separate Verbum installation (my feature set is Verbum 8 Fundamentals), I do get results in the old Graph Search Results tool:

Verbum 9.10.0.0017 with Verbum 8 Fundamentals feature set

I had the same issue when I clicked on the distribution graph in the Lemma section as well, no results.

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Graham Criddle | Forum Activity | Replied: Sat, Jan 8 2022 10:26 PM

Kiyah:
I did a BWS Guide on the Hebrew word for 'meditate' (הגה 1) and clicked on the distribution graph in the Translation section. The Charts Tool opened but didn't generate any results. 

I can't reproduce this - I wonder if some required resources is not downloaded, although I don't know what that would be.

Kiyah:
I had the same issue when I clicked on the distribution graph in the Lemma section as well

I don't see a distribution graph in the Lemma section, please clarify.

Posts 1517
Kiyah | Forum Activity | Replied: Sat, Jan 8 2022 10:41 PM

Graham Criddle:
I don't see a distribution graph in the Lemma section, please clarify.

Looks like you need to expand the Lemma section of the guide. It's collapsed.

Also, I ran a BWS on 1 ברא  (create) and I did get results in the Charts Tool for that word. Not sure why it's not working for me for הגה 1.

Posts 1517
Kiyah | Forum Activity | Replied: Sat, Jan 8 2022 10:50 PM

Graham Criddle:
I can't reproduce this - I wonder if some required resources is not downloaded, although I don't know what that would be.

All my resources are downloaded to my hard drive except some Latin Perseus resources, and resources in Syriac, Coptic, and other languages I can't read or aren't in the Bible. Not sure what wouldn't be downloaded. I have downloads all turned on in Program Settings.

Posts 1517
Kiyah | Forum Activity | Replied: Sat, Jan 8 2022 11:13 PM

None of these three words below work, but other words work:

Posts 1517
Kiyah | Forum Activity | Replied: Sat, Jan 8 2022 11:30 PM

Okay, super weird, but I restarted Logos and it's working now. I don't know what happened and why those words weren't working but other words were.

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Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Jan 9 2022 12:08 AM

Very strange - but glad its working now,

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