Logos 9.9.0.0011 (Windows) doesn't find the 9.10 update

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Posts 2004
Donnie Hale | Forum Activity | Posted: Thu, Jan 13 2022 5:52 PM

I've tried multiple times - same result every time. See the 2 highlights (upper left, lower right) in the screenshot below.

Thoughts?

This is significant because Logos is crashing every time I click the "Properties" link when one of my printers is selected in the Print / Export screen.

Thanks,

Donnie

Posts 2004
Donnie Hale | Forum Activity | Replied: Thu, Jan 13 2022 5:58 PM

Two times it failed to include a pasted-in screenshot. Not helpful.

I'll attach a file.

Posts 35558
Forum MVP
MJ. Smith | Forum Activity | Replied: Thu, Jan 13 2022 6:07 PM

Donnie Hale:
Two times it failed to include a pasted-in screenshot. Not helpful.

It has never accepted pasted in screenshots -- at least it is consistent.Wink

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 2004
Donnie Hale | Forum Activity | Replied: Thu, Jan 13 2022 6:13 PM

I thought I remembered FL adding that capability to the forums within the last couple of years. Not sure why it lets me paste the screenshot in and display it as if it will be uploaded.

Thank you.

-Donnie

Posts 35558
Forum MVP
MJ. Smith | Forum Activity | Replied: Thu, Jan 13 2022 7:06 PM

No, the forums are third-party software which FL doesn't maintain. What you may be remembering is the option to use Amber to insert images - something I find very useful.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 27856
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Jan 14 2022 2:20 AM

Donnie Hale:
I've tried multiple times - same result every time.

Restart your computer and try the Download link in the forum post announcing Logos 9.10.

Dave
===

Windows 11 & Android 8

Posts 3031
LogosEmployee
Andrew Batishko | Forum Activity | Replied: Fri, Jan 14 2022 7:09 AM

https://wiki.logos.com/Logos_9.9_SR-1

Version 9.9.0.0016 included a fix for this, but unfortunately you didn't update to this before 9.10 was released. You'll have to manually update to 9.10 by manually running the installer as Dave suggested.

Andrew Batishko | Faithlife software developer

Posts 2004
Donnie Hale | Forum Activity | Replied: Fri, Jan 14 2022 8:46 AM

Thanks Andrew for the reply.

This is likely related to a problem I've had for 5+ years now - only about 1 in 10 Logos updates get auto-applied even though I have it configured to auto-update:

- Use Internet: Yes

- Automatically Start Downloads: Yes (between 1:00 AM and 7:00 AM)

My computer is on all the time.

FWIW...

-Donnie

Posts 30477
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Jan 14 2022 9:16 AM

Donnie Hale:

Automatically Start Downloads: Yes (between 1:00 AM and 7:00 AM)

My computer is on all the time.

... but 1) is Logos on and 2) does your computer "sleep" during that time? If so for either one, it won't update. 

macOS, iOS & iPadOS | Logs |  Install

Posts 2004
Donnie Hale | Forum Activity | Replied: Fri, Jan 14 2022 9:18 AM

Yes, Logos is running.

No, my computer isn't sleeping. Usually the screen is locked overnight, but it's not sleeping or hibernating or in any kind of suspended state.

-Donnie

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