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Posts 9
David Grace | Forum Activity | Posted: Tue, Jan 25 2022 8:07 AM

when I click on a box to open, it tries and spins but will not open. it spins for a couple of seconds. 

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Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Jan 25 2022 11:19 AM

David Grace:
when I click on a box to open

Can you give an example of the sort of box you are referring to?

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Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Jan 25 2022 12:55 PM

David Grace:

when I click on a box to open, it tries and spins but will not open. it spins for a couple of seconds. 

Mac or Windows.

Dave
===

Windows 11 & Android 8

Posts 9
David Grace | Forum Activity | Replied: Sat, Jan 29 2022 7:14 PM

i purchased a new laptop in september. hp i 7 and the computer meets my needs. I downloaded my logos 9 to it and the dialog boxes will not open to read all the info. downloaded windows 11 in november but never checked, just assumed all was crossed over correctly. It seems i have lost more than i know but that is another topic. thanks for your help as you help so many. 

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Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Feb 1 2022 3:23 PM

David Grace:
I downloaded my logos 9 to it and the dialog boxes will not open to read all the info.

David, we need some specific examples to understand your issue. Please describe the steps you take when encountering the problem.

Dave
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Windows 11 & Android 8

Posts 19599
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Feb 2 2022 4:47 PM

David Grace:
I downloaded my logos 9 to it and the dialog boxes will not open to read all the info.

Logos Help Center (LHC) has some support articles:

Keep Smiling Smile

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