Last report - Same crash

I added one more fresh set of log files on this crash, as I narrowed down the steps to reproduce without any extra steps.

1. Run Verbum

2. Tools/History

3. Clock on Images of St. Paul "Plan of Southern Sector of Temenos" (it happens with other images too; this should have been brought up in a prior session so it is in your History)

4. Click and drag library to the middle pane, so History is left, Image is right (it defaulted there when I click on it in history), Library in the middle.

5. Click "Close All" at the top right - crash.

Log attached.

4035.Archive.zip

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MJ. Smith

bump in order to gain attention in hopes of an answer 8

Dave Hooton

5. Click "Close All" at the top right - crash.

Log attached.

This looks similar to the close-all crash at https://community.logos.com/forums/p/204624/1196358.aspx#1196358

Philana R. Crouch

I added one more fresh set of log files on this crash, as I narrowed down the steps to reproduce without any extra steps.

1. Run Verbum

2. Tools/History

3. Clock on Images of St. Paul "Plan of Southern Sector of Temenos" (it happens with other images too; this should have been brought up in a prior session so it is in your History)

4. Click and drag library to the middle pane, so History is left, Image is right (it defaulted there when I click on it in history), Library in the middle.

5. Click "Close All" at the top right - crash.

Log attached.

4035.Archive.zip

Don,

I'm having trouble reproducing this crash. Can you provide some screenshots of your layout so I can make sure I'm reproducing it correctly?

Philana R. Crouch

5. Click "Close All" at the top right - crash.

Log attached.

This looks similar to the close-all crash at https://community.logos.com/forums/p/204624/1196358.aspx#1196358

We think this is the same Close All crash that has been reported. I'll add these threads to the case.

Don Awalt

Hi Philana, here is a video showing the crash, if that helps! It's a link to my dropbox account of the video. I am running Verbum fullscreen, you can see it just ends and goes back to another screen.Note it does not always show as a crash in Mac console or the Verbum error log, and it did not this time - it just shows this in the Verbum.log, which you probably saw on other incidents:

=================================================================
Native Crash Reporting
=================================================================
Got a segv while executing native code. This usually indicates
a fatal error in the mono runtime or one of the native libraries
used by your application.
============================

Here is the video:

https://www.dropbox.com/s/b95civ663o1wybj/IMG_0442.mp4?dl=0

Armin

In my case, the "close all" crash happens now fairly regularly. Here is my thread:

https://community.logos.com/forums/t/204624.aspx

Even though I posted many logs, there does not seem to be progress towards a fix.