Adding tags to User Media?

Hello,

I've finally amassed so much User Media that I'm wishing I had named and tagged it properly from the beginning. I'm trying now to go back and name and tag at least the ones I will likely use again.

The issue I'm having is that adding self-created tags worked for one image, but not for others. And, deleting tags that were automatically suggested also worked for one image, but then not for others.

Has anyone had experience with this?

Thank you for any suggestions!

Maria Smile

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NB.Mick

The issue I'm having is that adding self-created tags worked for one image, but not for others. And, deleting tags that were automatically suggested also worked for one image, but then not for others.

Has anyone had experience with this?

I think there was a bug, basically changes made to tags and new tags made in Logos never synced up to the "Amber" cloud storage where the user media are stored. I don't recall right now whether this was ever solved - the workaround was to open amber directly and work on the tags there, since downward sync was no issue.

EDIT: I think it wasn't resolved, since FL would have updated at least two threads with a "fixed in ......" message

this thread is a bug report by another user, FL acknowledges that there is a case open and - since no update occurred - still open, contains link to amber workaround: https://community.logos.com/forums/p/205008/1192447.aspx#1192447
this thread is my write-up of the bug in the Beta forum, FL acknowledges that there is a case open and - since no update occurred - still open https://community.logos.com/forums/p/200992/1167856.aspx#1167856

Note that not many users posted about this bug (use tagging on user media or user media at all?) and so it may be on a low priority for FL unless users affected by it add their voice

Maria

Thank you so much, NB.Mick!

I really appreciate all the time you took to cross-reference the various posts, as well as your clear description of the problem.

And I super-appreciate your link to Amber!

I'd never heard of it before, and had no idea it existed. It looks like I can create slides there and use them in sermon builder...I am excited about this discovery. It will save me time. I have no idea how I hadn't discovered this before now!?

I experimented with tagging in Amber, and you're right, it works beautifully when done from there. Thank you!

Have a great weekend!

NB.Mick

Great to hear this works for you!

Philana R. Crouch

Hello,

I've finally amassed so much User Media that I'm wishing I had named and tagged it properly from the beginning. I'm trying now to go back and name and tag at least the ones I will likely use again.

The issue I'm having is that adding self-created tags worked for one image, but not for others. And, deleting tags that were automatically suggested also worked for one image, but then not for others.

Has anyone had experience with this?

Thank you for any suggestions!

Maria

There are some remaining issues, but the loss user created tags has been fixed in 9.14.

Maria

Thank you Philana!