BUG: Search term "plot" causes crash

Page 1 of 1 (7 items)
This post has 6 Replies | 1 Follower

Posts 55
Jeff Miles | Forum Activity | Posted: Sat, Apr 23 2022 10:27 AM

As indicated in the subject line, if I run a Bible search for the term "plot" the program crashes. I can search for other terms no problem. That word apparently triggers something.

I am running Logos 9, version 9.12.0.0017, on a Windows 11 laptop with all of the current updates applied. The machine has an 11th generation i7, with 16GB ram.

Posts 12569
Forum MVP
NB.Mick | Forum Activity | Replied: Sat, Apr 23 2022 10:54 AM

Jeff Miles:
if I run a Bible search for the term "plot" the program crashes. I can search for other terms no problem. That word apparently triggers something.

It might help if you turned on http://wiki.logos.com/Diagnostic_Logging and uploaded your logs, they might capture the 'something' that was triggered (of course I tried, being curious, but this search didn't crash on my machine).

Running Logos 9 latest (beta) version on Win 10

Posts 19691
Rosie Perera | Forum Activity | Replied: Sat, Apr 23 2022 5:11 PM

Interesting. I can't reproduce this. What settings in your search tab are you using? Is it the defaults (All Bible Text, Entire Bible, All Bibles)? Or something else?

And I echo NB.Mick. Log files will be vital for tracking this down if others cannot reproduce it.

Posts 51
LogosEmployee
Savanna Lineberger | Forum Activity | Replied: Mon, Apr 25 2022 3:43 PM

Jeff Miles:

As indicated in the subject line, if I run a Bible search for the term "plot" the program crashes. I can search for other terms no problem. That word apparently triggers something.

I am running Logos 9, version 9.12.0.0017, on a Windows 11 laptop with all of the current updates applied. The machine has an 11th generation i7, with 16GB ram.

Hi Jeff, 

I have also not been able to reproduce this, but I was able to track down your crash logs. I will continue to look into this, but it would be helpful to get a screenshot of your search settings like Rosie suggested.

Posts 55
Jeff Miles | Forum Activity | Replied: Mon, Apr 25 2022 4:46 PM

I am getting the same crash on my desktop computer running the same version of Logos, under Windows 10, with a i5-6400 CPU and 8GB ram.

In response to the questions about the kind of search I am doing. It is a simple Bible search. Nothing fancy or exotic. Set to "All Bible Text". It crashes whether it is set to "All Passages" or some subset. It crashes weather set to "NIV" or "Top Bibles". In the search box I am entering the word "plot". That's it.

I have attached my log files as directed (at least I think I have).

8168.Logos.zip

Posts 27974
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Apr 25 2022 8:08 PM

Jeff Miles:

I have attached my log files as directed (at least I think I have).

8168.Logos.zip

Yes, you have!

I cannot reproduce but your crash appears to be coming from Fuzzy Bible Search.

Dave
===

Windows 11 & Android 8

Posts 51
LogosEmployee
Savanna Lineberger | Forum Activity | Replied: Tue, Apr 26 2022 3:17 PM

Jeff Miles:

I am getting the same crash on my desktop computer running the same version of Logos, under Windows 10, with a i5-6400 CPU and 8GB ram.

In response to the questions about the kind of search I am doing. It is a simple Bible search. Nothing fancy or exotic. Set to "All Bible Text". It crashes whether it is set to "All Passages" or some subset. It crashes weather set to "NIV" or "Top Bibles". In the search box I am entering the word "plot". That's it.

I have attached my log files as directed (at least I think I have).

8168.Logos.zip

Hi Jeff, 

Thank you for providing that extra information. I will write up a case for this. 

Page 1 of 1 (7 items) | RSS