Link hover preview gets stuck on screen

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This post has 7 Replies | 2 Followers

Posts 76
Luke B. Wolford | Forum Activity | Posted: Fri, Apr 29 2022 12:25 PM

When scrolling on my laptop using two fingers on the trackpad, every once in a while when the mouse passes over a link, the hover preview of the link gets stuck in the upper left corner of the screen until I close Logos. It stays there even if Logos in minimized. I'm using a Lenovo Yoga laptop running Windows 10.

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Thanks,

Luke

Posts 30658
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Apr 29 2022 12:36 PM

It may be a windows issue. However, if there is some sort of Logos bug, logs would be needed to discover it. Please see my signature line. 

macOS, iOS & iPadOS | Logs |  Install

Posts 76
Luke B. Wolford | Forum Activity | Replied: Fri, Apr 29 2022 12:41 PM

Thanks for the reply JT. I enabled logging and tried to get it to do it again. I worked fine, though. I'll enable logging every time I use it and then upload the logs when it happens again. Thanks.

Posts 30658
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Apr 29 2022 3:12 PM

Luke B. Wolford:
I'll enable logging every time

I leave logging on 24/7. There was a time when there was a significant performance hit for doing so, but that was MANY years ago. Since that isn't an issue (at least for most people), having logging on is helpful when issues pop up (to post logs). 

macOS, iOS & iPadOS | Logs |  Install

Posts 51
LogosEmployee
Savanna Lineberger | Forum Activity | Replied: Mon, May 2 2022 3:52 PM

Luke B. Wolford:

Thanks for the reply JT. I enabled logging and tried to get it to do it again. I worked fine, though. I'll enable logging every time I use it and then upload the logs when it happens again. Thanks.

Hi Luke, 

I've been working on reproducing this and so far haven't been able to. However, it sounds like you were able to get logging enabled so if you do experience this again please upload the logs to this thread and we will take a look. 

Posts 76
Luke B. Wolford | Forum Activity | Replied: Mon, May 2 2022 4:30 PM

Thanks. Will do. 

Posts 76
Luke B. Wolford | Forum Activity | Replied: Fri, May 27 2022 11:44 AM

Ok. It finally happened again. I was starting to think that enabling logging somehow prevented the problem from happening. Anyway, here are the log files. Thanks for your help.

Posts 76
Luke B. Wolford | Forum Activity | Replied: Fri, May 27 2022 11:47 AM

Hmm. The logs don't seem to have attached. Let me try again. 7026.Logos.log

6303.LogosError.log

5187.LogosIndexer.log

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