4.1 print causing crash

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Posts 16
Dick Gorski | Forum Activity | Posted: Wed, Oct 6 2010 4:30 PM

When I try to access the Print/Export feature, Logos 4.1 immediately crashes. Log file attached.8585.Logos4Crash.txt

Posts 16
Dick Gorski | Forum Activity | Replied: Thu, Oct 7 2010 4:03 AM

Solved my own problem. Turns out the last printer I had used was the label printer, and Logos print directed itself to that printer and crashed. I opened Excel and switched to a different printer and then Logos print worked fine.

Posts 216
LogosEmployee

Thanks for reporting this (and providing the additional information). We'll look into this issue and hopefully address it in an upcoming release.

Posts 4077
Melissa Snyder | Forum Activity | Replied: Fri, Oct 15 2010 8:16 AM

A fix for this crash will be included in the next 4.1 service release (SR-4).

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