2010 Christmas deal

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This post has 15 Replies | 3 Followers

Posts 25
Nam Soo Jang | Forum Activity | Posted: Wed, Dec 15 2010 6:06 PM

How do I know if I have any of 2010 books in my library already. I have Logos4 Platinum plus some other books purchased from Logos. I appreciate your help. Thanks

Posts 5337
Kevin Becker | Forum Activity | Replied: Wed, Dec 15 2010 6:11 PM

The "Add to Cart" button should be grey.

However, it's not perfect you should really double-check every title if you are manually building a collection. From my perusing of the list a good number of Platinum resources are in the Christmas sale.

Posts 1706
Allen Browne | Forum Activity | Replied: Wed, Dec 15 2010 6:17 PM

Nam Soo Jang:
How do I know if I have any of 2010 books in my library already.

As Kevin said, it's not perfect, but you can exclude most of the books you own by using "unlocked=no" in the URL, i.e.:

http://www.logos.com/products/search?Specials=Featured&unlocked=no

Posts 19
Josh Bond | Forum Activity | Replied: Thu, Dec 16 2010 9:20 PM

Allen Browne:

Nam Soo Jang:
How do I know if I have any of 2010 books in my library already.

As Kevin said, it's not perfect, but you can exclude most of the books you own by using "unlocked=no" in the URL, i.e.:

http://www.logos.com/products/search?Specials=Featured&unlocked=no

Kevin Becker:

The "Add to Cart" button should be grey.

Neither of these methods works for me. For example, I have Easton's Bible Dictionary, which came with the Platinum edition.  I can add it to my cart, although I already have it.. And it also shows up when I use the "unlocked" url above. In fact, there's no difference in the item count when using the unlocked url or the default url.  I see "Christmas Specials (1855 results)" either way. Maybe it's because I'm a relatively new purchaser.

Posts 19273
Rosie Perera | Forum Activity | Replied: Thu, Dec 16 2010 9:25 PM

The only reliable way to tell is to look in your library to see if you already have it, for every single item in the list! Someone came up with a clever way to make this task quicker: http://community.logos.com/forums/p/27287/201620.aspx#201620

Posts 19
Josh Bond | Forum Activity | Replied: Thu, Dec 16 2010 9:41 PM

Uhhhhhhhhhhhhhhhhhhhhh, ummmmmmm,  oh boy. 

Posts 8899
fgh | Forum Activity | Replied: Fri, Dec 17 2010 11:39 AM

Josh:
I see "Christmas Specials (1855 results)" either way.

With Platinum you should see around 1680 or lower when "&unlocked=no" is added. Are you sure you are logged in?

"The Christian way of life isn't so much an assignment to be performed, as a gift to be received."  Wilfrid Stinissen

Mac Pro OS 10.9.

Posts 19
Josh Bond | Forum Activity | Replied: Fri, Dec 17 2010 11:53 AM

Yep, I'm logged in. I just logged out and back in to make sure. Let me walk you through it.

I go to: http://www.logos.com/products/search?Specials=Featured&unlocked=no

The text at the top of logos.com says: "Welcome, Josh Bond ". The website could only greet me by name if I am logged in.

Then further down on the screen, I see: "Products > Christmas Specials (1855 results)" followed by the 1855 items on sale.

The next logical question would then be: Are you sure you're a licensed logos user (or does the website believe you are a licensed logos user)? The answer is "yes because the Order History shows me owning: "Scholar's Library: Platinum (LE)", preceded by an order number and date. (And I'm obviously using Logos 4 so I'm definitely recognized by the licensing server).

It's not a huge deal for me but it's certainly a bug within the website because it works for some but not others.

 

Posts 5622
Todd Phillips | Forum Activity | Replied: Fri, Dec 17 2010 11:59 AM

Josh:

 

The next logical question would then be: Are you sure you're a licensed logos user (or does the website believe you are a licensed logos user)? The answer is "yes because the Order History shows me owning: "Scholar's Library: Platinum (LE)", preceded by an order number and date. (And I'm obviously using Logos 4 so I'm definitely recognized by the licensing server).

When did you buy Platinum?

There's definitely a delay, but it used to be only a few hours.  However, today, books I bought on Tuesday still show up as unowned for me.  So I think there's a bug in the works.

 

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

Posts 19
Josh Bond | Forum Activity | Replied: Fri, Dec 17 2010 12:25 PM

I bought Platinum on Tuesday, so I guess there's a delay...

Posts 64
Aaron Baldridge | Forum Activity | Replied: Fri, Dec 17 2010 4:43 PM

I have Plantinum and get the same results as well Josh. I have had it since December of last year. 

Posts 19
Josh Bond | Forum Activity | Replied: Mon, Dec 20 2010 11:49 AM

Aaron Baldridge:

I have Plantinum and get the same results as well Josh. I have had it since December of last year. 

So it's just Aaron and I with this problem? He bought his December of 2009 so I guess its not due to a delay. Is there a way to report this as a bug to Logos?

Posts 1359
Edwin Bowden | Forum Activity | Replied: Mon, Dec 20 2010 12:06 PM

Josh Bond:

 

Yep, I'm logged in. I just logged out and back in to make sure. Let me walk you through it.

I go to: http://www.logos.com/products/search?Specials=Featured&unlocked=no

The text at the top of logos.com says: "Welcome, Josh Bond ". The website could only greet me by name if I am logged in.

Then further down on the screen, I see: "Products > Christmas Specials (1855 results)" followed by the 1855 items on sale.

The next logical question would then be: Are you sure you're a licensed logos user (or does the website believe you are a licensed logos user)? The answer is "yes because the Order History shows me owning: "Scholar's Library: Platinum (LE)", preceded by an order number and date. (And I'm obviously using Logos 4 so I'm definitely recognized by the licensing server).

It's not a huge deal for me but it's certainly a bug within the website because it works for some but not others.

 

Previously, when I checked the list with the above method, it displayed '1855 results", but the titles I owned (Platinum plus) were not displayed.

I just checked and it displays 1476. 

Posts 19
Josh Bond | Forum Activity | Replied: Mon, Dec 20 2010 12:13 PM

This is what I get:

Posts 1993
Donnie Hale | Forum Activity | Replied: Mon, Dec 20 2010 12:22 PM

If you (or Aaron) go to your account while you're logged in and then click the "Orders" tab under your name, does it show your Platinum order? If not, that might be the issue. In either case, it's probably worth contacting Logos support.

Donnie

 

Posts 1359
Edwin Bowden | Forum Activity | Replied: Mon, Dec 20 2010 12:35 PM

The page count also changes from 124 to 99 when I use the "unlocked" option

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