Indexing or not Indexing-that is the question

Since my last updates and including the release from yesterday, I continually have a window pop up (whether Logos is running or not) saying that Indexing has started. This morning the icon showed on the menu bar for about 20 minutes (never moving from 0%) and then disappeared.

Am I indexing or not? How can I tell? What should I do? These are the questions that burn in the hearts of humanity.

(Cheeky grin!)

--Warren

Find more posts tagged with

Comments

Keep Smiling 4 Jesus :)

Am I indexing or not? How can I tell?

Can open Indexer.log file to see what's happening.

Wiki page Mac Troubleshooting has How to Report Bugs in Logos 4 Mac section that includes Logging folder location. By default, Console utility scrolls file as lines are written (personally prefer to widen window, bit easier to read).

Keep Smiling [:)]

Wes Saad

I've been having indexer crashes when first starting up my Mac. Logs attached.

0385.Logging.zip

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/247533#Comment_247533

I've been having indexer crashes when first starting up my Mac. Logs attached.

0385.Logging.zip

Appears Indexer controller crashing when updating pop-up menu. Wonder about restarting Mac ? (if have not disabled Indexer on launch, blue icon should appear while indexing 32 resources).

Also noticed couple resources waiting to install (so Indexer may need to download newer resource versions).

Keep Smiling [:)]

Wes Saad

https://community.logos.com/discussion/comment/247699#Comment_247699

Wonder about restarting Mac ?

The crash happens after I've rebooted, when L4 Mac does its initial update/index check following a bootup. It happens before I've tried to launch the program.

Melissa Snyder

https://community.logos.com/discussion/comment/247840#Comment_247840

These may be due to the same issue described here: http://community.logos.com/forums/p/33137/247810.aspx#247810.

Keep Smiling 4 Jesus :)

Since my last updates and including the release from yesterday, I continually have a window pop up (whether Logos is running or not) saying that Indexing has started. This morning the icon showed on the menu bar for about 20 minutes (never moving from 0%) and then disappeared.

Am I indexing or not? How can I tell? What should I do? These are the questions that burn in the hearts of humanity.

(Cheeky grin!)

--Warren

Warren, wondering how goes it ?

Keep Smiling [:)]

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/247840#Comment_247840

Wonder about restarting Mac ?

The crash happens after I've rebooted, when L4 Mac does its initial update/index check following a bootup. It happens before I've tried to launch the program.

Wonder if newer Indexer.log file includes Native stacktrace lines similar to: (especially bold items)

4 Logos4Indexer 0x00008e7b -[IndexerAppController popupMenu:] + 1042

5 Logos4Indexer 0x0000a7dc -[IndexerAppController menuNeedsUpdate:] + 259

If so, wonder about manually replacing Logos 4 Mac application using Update Error steps.

Keep Smiling [:)]

Wes Saad

https://community.logos.com/discussion/comment/247894#Comment_247894

These may be due to the same issue described here: http://community.logos.com/forums/p/33137/247810.aspx#247810.

I don't think it's the same error; Smiles is on to something, the crash only occurs when I try to click the toolbar icon. Note the screenshots. When I hover over the icon, it reports indexing progress, so it is indexing. But when I click the icon, it crashes. Logs attached after the screenshots.

0172.Logging.zip

Melissa Snyder

https://community.logos.com/discussion/comment/248045#Comment_248045

I don't think it's the same error; Smiles is on to something, the crash only occurs when I try to click the toolbar icon. Note the screenshots. When I hover over the icon, it reports indexing progress, so it is indexing. But when I click the icon, it crashes. Logs attached after the screenshots.

Thanks, we'll review your logs.

Tonya J Ross

https://community.logos.com/discussion/comment/248048#Comment_248048

I don't think it's the same error; Smiles is on to something, the crash only occurs when I try to click the toolbar icon. Note the screenshots. When I hover over the icon, it reports indexing progress, so it is indexing. But when I click the icon, it crashes. Logs attached after the screenshots.

Thanks, we'll review your logs.

A fix for this issue will included in the next beta. Please let us know if the problem reoccurs.