Logos can't sync - yellow alert at top-right

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Posts 22
tjluoma | Forum Activity | Posted: Sat, Jul 2 2011 1:57 PM

 

I've been trying to get Logos 4/Mac to sync today and it won't. It keeps giving me this error

https://skitch.com/luomat/f8h2s/logos-yellow-triangle-2011-07-02

I've tried restarting but it keeps happening. Any ideas why?

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Jack Caviness | Forum Activity | Replied: Sat, Jul 2 2011 2:08 PM

luomat:

I've been trying to get Logos 4/Mac to sync today and it won't. It keeps giving me this error

https://skitch.com/luomat/f8h2s/logos-yellow-triangle-2011-07-02

I've tried restarting but it keeps happening. Any ideas why?

Are you connected to the internet? Is Use Internet set to Yes in Program Setting (or Preferences…)?

Posts 22
tjluoma | Forum Activity | Replied: Sat, Jul 2 2011 2:09 PM

And of course, after trying to get it to work for awhile and failing, it stopped as soon as I posted about it. 

Nevermind :-)

 

Posts 22
tjluoma | Forum Activity | Replied: Sat, Jul 2 2011 2:10 PM

And now it's happening again.

 

I'm going to assume that either Logos or my Internet connection is flaky today and assume it's temporary.

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Jack Caviness | Forum Activity | Replied: Sat, Jul 2 2011 2:56 PM

luomat:
'm going to assume that either Logos or my Internet connection is flaky today and assume it's temporary.

Sometimes it is Logos, but that usually results in a few posts on the forums. Is anything else not working? Your browser? email?

Posts 41
RichGrif | Forum Activity | Replied: Tue, Jul 5 2011 8:53 AM

I have the same problem.  The yellow triangle is ever present--indicating the attempted sync failed.  I have all the right settings in the preferences.  I am open to any and all suggestions.

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Jack Caviness | Forum Activity | Replied: Tue, Jul 5 2011 9:39 AM

Rich

 This problem will probably require your log files in order to troubleshoot. See How to Report Bugs in Logos 4 Mac for instructions.

If you have any questions, post back.

Posts 22
tjluoma | Forum Activity | Replied: Tue, Jul 5 2011 9:46 AM

FYI it has stopped happening to me (at least for awhile now) as of 12:45 pm 2011-07-05 

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