Can't get past "Preparing your Library" in L 4.3

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Billy Taylor | Forum Activity | Posted: Wed, Aug 10 2011 8:45 PM

Logos automatically updated to 4.3 but I can't get past the "Preparing Your Library" dialog box.  We are talking about hours!  It says this may take a while, but it has never taken this long. I deleted the program and downloaded a fresh version, but still can't get past the dialog.  I turned off the indexing and that hasn't helped either.  I am using a MacBook Pro, I haven't upgraded to Lion, but I am using Snow Leopard.  

Any suggestions?

 

Billy Taylor

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Aug 10 2011 9:31 PM

Please enable diagnostic logging; would like to look at Logos4.log and Indexer.log files.

Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac has archive creation steps, plus link to  Mac Diagnostic Logging

Personally use an AppleScript Application to enable/disable diagnostic logging =>  http://community.logos.com/forums/p/34277/272324.aspx#272324

Keep Smiling Smile

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