Logos 4 has stopped working

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Posts 77
Dale Garman | Forum Activity | Posted: Tue, Aug 16 2011 4:25 PM

I just intalled Logos 4 yesterday on my laptop running Vista and on my desktop running Windows 7.  On both machines sometimes when bringing the software up for the first time I get the message "Logos 4 has stopped working" and then if I bring it up a second time it seems to work.  I have seen several similar posts, but no real solution.

Is there a solution?

Posts 5337
Kevin Becker | Forum Activity | Replied: Tue, Aug 16 2011 4:33 PM

Dale, we'd need to see Diagnostic Logs that capture a crash to be able to suggest anything

Posts 1210
Ward Walker | Forum Activity | Replied: Tue, Aug 16 2011 8:33 PM

same thing just happened to me on desktop + laptop.  Ho[ping the SR1 fixes this!

Posts 26795
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Aug 16 2011 8:42 PM

Ward Walker:

same thing just happened to me on desktop + laptop.  Ho[ping the SR1 fixes this!

This would be related to this crash if L4 restarts without crashing, otherwise provide logs as Kevin has indicated.

Dave
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Windows 10 & Android 8

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