Downloading purchased materials - again

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Posts 77
Dale Garman | Forum Activity | Posted: Mon, Aug 29 2011 8:54 PM

I had to upgrade my operating system through a custom install, so now I need to download previously purchased materials again.  I could find the download link for the Logos4 software, but not for supplemental purchases.  How do I download it again?

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JT (alabama24) | Forum Activity | Replied: Mon, Aug 29 2011 9:04 PM

Dale - 

Most (if not all) of your purchases should download when you install Logos. Since Logos has gone to the "cloud," it has a record of the majority of resources you own. Remember, though, it will take a while and will need to index.

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Posts 77
Dale Garman | Forum Activity | Replied: Tue, Aug 30 2011 6:10 AM

Yes, the main Logos product was downloadable from the cloud, but not additional purchased materials.  I have already finished downloading and letting that material index.

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JT (alabama24) | Forum Activity | Replied: Tue, Aug 30 2011 6:46 AM

Were the "additional" purchases made from Logos? Were they "Logos 4" materials? Libronix? When you say the "main Logos product" do you mean a base package? What do you have? What resources are missing?

macOS, iOS & iPadOS | Logs |  Install

Posts 1416
Wes Saad | Forum Activity | Replied: Tue, Aug 30 2011 7:10 AM

Dale,

Once you download, install, and log into Logos, it should automatically download any and all resources purchased via your account. As alabama asked, what resources are missing? How did you load them in your previous Logos installation? Are you sure downloading has finished? You might try typing Update now into the command bar.

Posts 77
Dale Garman | Forum Activity | Replied: Tue, Aug 30 2011 9:59 AM

Ok they finally all got there.  It was overnight before they showed up.

thanks for the input

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JT (alabama24) | Forum Activity | Replied: Tue, Aug 30 2011 10:33 AM

Thanks for the update. I'm glad you have all your books now. Smile

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