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Posts 2
Burt Wizeman | Forum Activity | Posted: Fri, Sep 2 2011 3:27 AM

My iPhone is not showing the daily reading plan that I have in Logos.  Biblia.com does not have the correct one either.  So it appears there is no syncing going on. Info syncs via iTunes ot my Outlook calendar but not reflected in Logos app on iPhone.
Anybody got an answer?

Blessings,

Burt

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LogosEmployee
Hunter Clagett | Forum Activity | Replied: Fri, Sep 2 2011 8:42 AM

We have been getting reports of issues with syncing Reading Plans between iDevices and our Logos 4 Mac desktop application. 

We are looking into the issue and we should be pushing out a fix in a future release. 

 

Thanks,

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

Posts 4
Peter Gardner | Forum Activity | Replied: Fri, Sep 2 2011 10:59 AM

I am also having a problem with my daily reading plan on my iPad2. The system does not sync when I indicate checking off my daily reading, so that is one problem but another is that I get multiple copies of my reading schedule on my iPad2 and they do not sync with each other and I cannot delete the additional copies of the reading schedule.

Previously, I deleted the duplicate copies by going to my Mac and clicking on file where I saw the duplicated copies and deleted them there. However, they no longer are appearing on my Mac.

I now have 4 copies of a reading I have completed, I still have 4 copies on my iPad and my NEW reading schedule does not appear at all on the iPad.

How do I know when someone has responded to a posting I have made? Am I notified by email?

Peter Gardner

 

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JT (alabama24) | Forum Activity | Replied: Fri, Sep 2 2011 11:17 AM

Peter -

When you "subscribe" to an forum thread, an email will be sent to the address associated with your account. In the first screen shot below, you will notice that there are "2 Followers." I am assuming that you are one of them. You can subscribe when you make a post, or you can subscribe by clicking in the upper right hand corner. See first screen shot. 

In the second screen shot, I have shown you what it looks like when you are currently subscribed. The message is self explanatory. Smile

 

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Posts 2
Burt Wizeman | Forum Activity | Replied: Fri, Sep 2 2011 9:18 PM

I am using Windows 7 with my Logos.  Also,

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JT (alabama24) | Forum Activity | Replied: Sat, Sep 3 2011 3:46 AM

Burt Wizeman:
Also,

You left me hanging!Smile

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JT (alabama24) | Forum Activity | Replied: Sat, Sep 3 2011 3:48 AM

Were you trying to say that you ALSO have a PC in addition to a MAC?

macOS, iOS & iPadOS | Logs |  Install

Posts 68
Graeme Adams | Forum Activity | Replied: Tue, Sep 27 2011 6:45 AM

Any news on this fix as I'm having problems with this.

Logos 4 - iphone and Mac Daily Bible reading sync.

Posts 68
Moses Rivera | Forum Activity | Replied: Wed, Oct 12 2011 7:38 PM

Here is the what I suspected regarding this issue and I later discovered I was correct. I made saved "favorites" to my iPhone LOGOS app and when I checked my iPod Touch LOGOS app it had the "favorites" I had saved on my iPhone LOGOS app. I also created a new reading plan on my iPhone app and I found whatever days I marked as read had then updated on my iPod Touch! Problem is officially understood.

The LOGOS server for the iPhone app is not being updated by the LOGOS server for the PCs. The issue is not with the iPhone app. The LOGOS technical guys responsible for the LOGOS servers have to make sure that the two servers (app server and PC server) are able to communicate with each other so the reading plan can update in real-time. This is why the iPhone LOGOS app is not getting the updates made by the LOGOS software installed on our PCs. There is a break in real-time communication between the app server and PC server.

If you have an iPod Touch and a iPhone you WILL be able to confirm this too. If you make any changes on your iPhone LOGOS app (i.e. create favorites and/or mark certain days in reading plan as read on your iPhone), it will immediately show up on your iPod Touch LOGOS app.

-Moises Rivera

Posts 1
Irene Taschek | Forum Activity | Replied: Wed, Oct 19 2011 4:42 PM

      >>I made saved "favorites" to my iPhone LOGOS app and when I checked my iPod Touch LOGOS app it had the "favorites" I had saved on my iPhone LOGOS app.<<

How do you save to "favorites" on the iPhone app?

     >>I also created a new reading plan on my iPhone app and I found whatever days I marked as read had then updated on my iPod Touch!<<

How do you create a new reading plan from the iPhone app?

 

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 19 2011 5:33 PM

Irene - First, welcome to the forums!

Irene Taschek:
How do you save to "favorites" on the iPhone app?

I don't have an iPhone (do you have an extra one? Smile) but I do have an iPad... If the layout is similar, there are icons at the top right of the screen. If you click on the "Plus" icon, One option is "add to favorites." By the way, when the mobile app data finally syncs with the servers, your favorites will appear in Logos 4 at "mobile favorites".

Irene Taschek:
How do you create a new reading plan from the iPhone app?

You don't. You create one in Logos 4. Unfortunately, the sync feature is out of sync. Logos is currently working on version 4.5 (which is in Beta now). Once 4.5 is released, it will bring a more "robust" sync infrastructure which will fix this problem and also bring highlighting and notes!

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Posts 68
Moses Rivera | Forum Activity | Replied: Wed, Oct 19 2011 5:48 PM

To save favorites you will have to have a book or Bible open that you're reading. While the book or Bible is open tap the center of your iPhone screen and you will see  + * Aa. Tap on + and you will see the option to add that page or verse to your favorites. To create a new reading plan from your iPhone you will have to delete the reading plan that is listed on you iPhone (not your computer). You can delete it by tapping on symbol to the right which looks like this >.  When you tap on > you will see a red delete button appear. When you tap on delete it will appear like it didn't delete but it actually did because when you select the reading plan again it generates and creates a new reading plan starting with Genesis 1-3. The only down falls in creating a reading plan through your iPhone is that you can't rename the reading plan nor can you create a plan for a specific book or books in the Bible. You will have to accept what the LOGOS app generates for you which is a 1 year reading plan that begins with Genesis 1-3 each time. But who's going to accept that? No one! I want the reading plan on my computer to sync to my iPhone and that's not currently happening because the techies at LOGOS haven't figured out how to make the LOGOS app server sync up with the LOGOS PC server. Until then we are all on stand-by.

-Moises

Posts 20
Adam Porter | Forum Activity | Replied: Wed, Oct 19 2011 8:29 PM

I know for a fact that the syncing between the desktop app and the iPhone app used to work.  I have an old reading plan that I made on the desktop app that was synced to my iPhone.  Now when I made a new reading plan today, I discovered that it's not syncing to my iPhone.

It used to work.  Now it doesn't.  Is Logos really going to make us wait for a new version of the desktop app to have syncing again?  Why don't they just fix the syncing now?  Why don't they restore what has been broken, and then work on new stuff? 

This is another example of what's wrong with software development nowadays.  Whatever happened to standing on the shoulders of giants, of building upon previous successes, of constantly making things better?  Nowadays it's two steps forward and one or more steps backwards, over and over again.  The wheel is constantly being reinvented and one can't depend on anything that currently works to keep working.  It's almost enough to drive one back to using nothing but dead trees.

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 19 2011 9:02 PM

Adam Porter:
I know for a fact that the syncing between the desktop app and the iPhone app used to work.  I have an old reading plan that I made on the desktop app that was synced to my iPhone.

How long did you use the reading plan?

Adam Porter:
Why don't they just fix the syncing now?

They are fixing it now. They are fixing it by creating an entire new sync infrastructure which will allow for highlighting and notes. What you are asking for is like rearranging the chairs on the Titanic. The ship is sinking, let it go.

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Posts 20
Adam Porter | Forum Activity | Replied: Wed, Oct 19 2011 9:17 PM

alabama24:
How long did you use the reading plan?

I used it for several months.  How is that relevant?

alabama24:
They are fixing it now. They are fixing it by creating an entire new sync infrastructure which will allow for highlighting and notes. What you are asking for is like rearranging the chairs on the Titanic. The ship is sinking, let it go.

No offense, friend, but that's a silly analogy.  Here's a better one: They're fixing the wheel's broken spoke by making an entirely new wheel.  Making a new wheel takes a lot longer than fixing the broken spoke on the wheel that's already in place.

It's a symptom of a larger problem.  What happens when a problem crops up in the new infrastructure someday, and we're left with broken functionality, functionality that we used to depend on?  I suppose they'll make an entirely new infrastructure again, tied to a new major release of the desktop app, and we'll be left waiting, and waiting, and waiting, again.

Development priorities should be arranged like this:

  1. Fix security bugs.
  2. Fix regressions.
  3. Fix new bugs.
  4. Refine existing features.
  5. Add new features.
  6. Rewrite existing features.

Since syncing used to work, it's logical to conclude that something was changed that broke it.  It's also logical to conclude that whatever was changed can be fixed more quickly than an entirely new infrastructure can be created.  We're not talking about rocket science, here--we're talking about syncing some text or XML.  Synchronization of data like this is a Solved Problem in computer programming.  There's a plethora of existing software that does it that Just Works (e.g. rsync, unison, Dropbox, and even lesser-known software like Anki--all of which Just Work and Just Keep Working).

It's a common temptation among programmers to rewrite software rather than refine or fix software, because it's a lot more fun and intellectually challenging to make something from scratch.  But it's a temptation that should almost always be resisted, especially when paying customers are waiting for a solution!

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 19 2011 9:35 PM

Adam - If you think you can do a better job, by all means, apply for a job at Logos. It's pretty easy to be a back seat driver. I for one don't care one bit about getting the old sync infrastructure up and running. I want notes and Highlighting. Only then will reading plans be of any use to me.

As for how long you used the reading plan: Logos itself says that the sync can take up to two weeks. I have encountered numerous users who think the reading plan just stopped syncing, when in reality, it stopped a couple of weeks earlier. The app is supposed to have about 2 weeks of readings into the future. I guess this was designed so that if you were offline for a bit, you would still have your readings. 

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Posts 20
Adam Porter | Forum Activity | Replied: Wed, Oct 19 2011 9:48 PM

alabama24:
If you think you can do a better job, by all means, apply for a job at Logos. It's pretty easy to be a back seat driver.

I had a feeling I was about to get slapped with the old, "If you're so smart, fix it yourself" comeback.  But in this case it really makes no sense, because this isn't an open-source project.  You're suggesting I make a career change just because Logos isn't setting their priorities well?

Hey, if I see that the bus driver is driving into oncoming traffic because he's asleep at the wheel, the solution is not to apply for a bus-driving job at Greyhound--the solution is to wake up the driver!

alabama24:
I for one don't care one bit about getting the old sync infrastructure up and running. I want notes and Highlighting. Only then will reading plans be of any use to me.

I emphasized the relevant pronouns there.

I for one just want syncing to work like it used to.  I want my new reading plan to show up on my iPhone so I can actually use it on my iPhone, like I used to.

And, yes, it used to work correctly: When I marked a day's reading as read on my phone, it showed up that same day on the desktop app, and vice versa.  I'm only talking about syncing a list of passages, not the actual text of the passages.  I don't know what you're referring to.

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 19 2011 9:56 PM

Adam Porter:
I for one just want syncing to work like it used to.

As far as I can tell, it has been broken for many users for a long time. See THIS THREAD.

 

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JT (alabama24) | Forum Activity | Replied: Wed, Oct 19 2011 10:05 PM

Also, read the following interchange:

Brad Vincent:

I received the following in an email from the Logos tech support yesterday:

"I know this is a bit frustrating, but it can take several weeks for new Logos 4 data, such as a Bible reading plan, to synch to your iPhone.  Thanks for your patience as you wait for the new plan to show up in the Logos 4 app."

Is this for real?  Anyone else heard this?

Hunter Clagett:

Yes, this can be the case. That is something of an outlier in terms of syncing time, but not unheard of. 

This is why we are overhauling the Sync Framework that we are using. The new version should handle continuous syncing at a much faster pace. 

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Posts 44
Michael Krogstad | Forum Activity | Replied: Sat, Oct 22 2011 8:21 PM

Sadly To say, I called Logos yesterday and all I could get was  that they know there is an issue, they are working on it, but they have no ETA on a solution. Some, 7 weeks later and there is no signs of a solution.

Michael

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