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MJ. Smith | Forum Activity | Replied: Wed, Jan 4 2012 2:31 AM

Welcome to the forums Jeff. While I share your concerns re: QA, don't assume that they don't have a well-defined plan - we have no right to see the plan. However, we do have the right to complain about the quality of analysis and design we see by its consequences.Confused

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Mike Binks | Forum Activity | Replied: Wed, Jan 4 2012 9:41 AM

Sean McIntyre:
What if something breaks on 4.5? Will they just not bother to fix it and tell us that it may/may not be fixed in a future update and at some undisclosed time? In fact, I no longer use the reading plan and have had to purchase another product just for that purpose.

For the avoidance of doubt.

On 4.3 the Sync system works really badly, really slowly and with a consequent number of malfunctions.

Those who have entered the beta program knew in advance that the Sync System would no longer work if they chose to follow that route - the sync system hasn't been withdrawn 4.5 beta  has moved onto the new sync architecture. The problem is that he iPad app has not been upgraded to that system yet.

The fact that an advertised feature isn't working well with the standard release 4.3) is unacceptable.

The fact that it is not working with the beta is entirely to be expected given the trouble Logos took to warn us in advance.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

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David Turner | Forum Activity | Replied: Thu, Jan 5 2012 10:49 AM

No new complaints than have aleady been expressed.  I am just piling on to let you know the numbers that are waiting for unfilfilled promises!

Posts 1
Kenny Stokes | Forum Activity | Replied: Sun, Jan 15 2012 1:50 PM

I Too wish to add my frustrations to the pile.   Logos should stop all other development until these sync issues are fixed.

The only reason I bought an iPad was for Logos.  Logos - your app is great.  But is seems you have let this go the back burner.

 

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JT (alabama24) | Forum Activity | Replied: Sun, Jan 15 2012 2:26 PM

Ken - The sync issues are being worked on. Currently 4.5 is in beta, bringing a new sync infrastructure which will allow notes & highlighting on the mobile app. An update via a service release will follow shortly after the next major version of the iOS app is released to fix the reading plans. Logos can't "stop all other development" - part of the problem with the current sync infrastructure is the number of users on the system. If they stop working on the new infrastructure, they would, in effect, be stopping work on the sync of reading plans. By the way, I have been told that work on reading plans is being done concurrently. 

macOS, iOS & iPadOS | Logs |  Install

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Jan 15 2012 9:17 PM

Ken D Stokes:

I Too wish to add my frustrations to the pile.   Logos should stop all other development until these sync issues are fixed.

The only reason I bought an iPad was for Logos.  Logos - your app is great.  But is seems you have let this go the back burner.

Welcome Big Smile

On 5 Jan 2012, Bob Pritchett (CEO) lengthy reply about reading plan sync => http://community.logos.com/forums/p/5923/321264.aspx#321264 includes:

Bob Pritchett:
I'm very sorry for the frustration about sync.

+ + +

Bob Pritchett:

We're right now (and I mean right now -- it's late on Thursday night and much of our team is here working away at the office) hunting down and eliminating performance bugs in the Sync v2 framework. It's a big, big change and it involves user data, so we want to be very careful to get everything right.

 

Sometime very soon we'll ship a desktop v4.5 Release Candidate. Within a week of that release we'll make it final, and it'll roll out to everyone. Within a day or so of that we should be able to release the new iOS app with notes and highlighting syncing

 

In parallel, developers are working to get Reading Plans to Sync v2 as well. This may still be a few weeks out; I very much wish it wasn't, and we're all acutely aware that many people start reading plans on January 1, and we're disappointed that we were unable to deliver this before then.

By the way, I'm aware Bob Pritchett (CEO) is anxiously looking forward to sync reliably working on his mobile devices.

Keep Smiling Smile

Posts 3
Mike Hastie | Forum Activity | Replied: Thu, Feb 2 2012 1:55 PM

Thanks for fixing the iphone sync. love it.

Posts 3
Matt | Forum Activity | Replied: Fri, Feb 3 2012 7:11 PM

Which bigs got fixed? (not being sarcastic or critical, just honestly wondering)

I never tried highlighting until after the update, and it is working fine. But my reading plans are still goofy. Sometimes the wrong bible reading plan will sync from iPad to pc, but the custom reading plan I created on my pc version has never synced up properly to show up on my iPad app. (I'm using 2.0.2 on iPad, and I think the most recent release on pc)

Is there a way to "wipe the slate" so to speak and delete all readin plans on my iPad so maybe the right one will come over?

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JT (alabama24) | Forum Activity | Replied: Fri, Feb 3 2012 7:16 PM

Matt:
But my reading plans are still goofy

The reading plans need another update to both the desktop and mobile apps. The desktop version is in beta now (4.5a b4). The mobile app should probably enter a short beta cycle in the near future. You will need to wait for these updates to go live before the reading plans will sync properly.

macOS, iOS & iPadOS | Logs |  Install

Posts 3
Matt | Forum Activity | Replied: Fri, Feb 3 2012 7:40 PM

Thanks so much!

Posts 20
Adam Porter | Forum Activity | Replied: Sat, Feb 4 2012 6:13 PM

alabama24:

The reading plans need another update to both the desktop and mobile apps. The desktop version is in beta now (4.5a b4). The mobile app should probably enter a short beta cycle in the near future. You will need to wait for these updates to go live before the reading plans will sync properly.

I'm not using the beta of the desktop app or the iOS app, but my plans are (finally) syncing correctly to my iPhone.

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JT (alabama24) | Forum Activity | Replied: Sat, Feb 4 2012 9:30 PM

Adam Porter:
I'm not using the beta of the desktop app or the iOS app, but my plans are (finally) syncing correctly to my iPhone.

This is consistent with what other users have experienced over the past many months... the app will randomly start syncing the reading plan. I AM on both betas and my plan has not synced since early November. If the fix is not released in 2 weeks, you may experience problems again. (keep checking your reading plan list to see how many days into the future you have readings for.)

macOS, iOS & iPadOS | Logs |  Install

Posts 7
Chauncey Allmond | Forum Activity | Replied: Wed, Feb 8 2012 1:59 PM

I know there have been tons of posts about the syncing issue and it's random right now until the fix comes.  Just an observation here...my iPad and iPhone sync my reading plan with no problem.  No luck with it syncing on my desktop Mac.  Interesting.

Posts 87
Stephen Kao | Forum Activity | Replied: Sun, Feb 26 2012 1:44 AM

Thanks alabama24 for the information. My bible reading plan still not sync correctly at the moment. I will wait for the new release of the iPhone app, My desktop version is already on 4.5a

Posts 2
KKH | Forum Activity | Replied: Tue, Jan 8 2013 3:32 AM

I am having the same problem also and I have upgraded to Logos 5. Both iPhone and iPad don't sync with the PC and Mac version. FaithLife app sync with iPad version but not the iPhone version.

Posts 1030
Richard Wardman | Forum Activity | Replied: Tue, Jan 8 2013 3:40 AM

Hi Khoo Kay

There are a number of others who are being affected by this issue.  You could add your problems to this thread, and hopefully we will hear from Logos soon.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Jan 11 2013 12:41 PM

Richard Wardman:

Hi Khoo Kay

There are a number of others who are being affected by this issue.  You could add your problems to this thread, and hopefully we will hear from Logos soon.

The issue has been identified and fixed in internal builds.  Unfortunately there is no workaround at the moment but the next release will resolve the problem.  Thanks for your patience.!

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