Bug: 4.5a Beta 2 Crash while searching Words of Christ using a collection of Logos resources

Keep Smiling 4 Jesus :)
Keep Smiling 4 Jesus :) MVP Posts: 23,165
in Beta Desktop App Forum

While trying to replicate issue => Problems Renaming Folders (unsuccessful), encountered a repeatable crash:

image

Launched Logos 4.5a Beta 2 to a blank layout, opened favorites, clicked a search (gray in favorites), screen capture (with mouse hover), followed by crash instead of displaying results.

Diagnostic logs => 3678.10-Crash-Search.zip

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Comments

  • Tonya J Ross
    Tonya J Ross Member Posts: 1,490 ✭✭✭

    I am unable to reproduce this crash.  The only part I can't see from the screenshot is what your 'Bible Grid Favorites' collection consists of.

    Diagnostic Logging

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,165
    https://community.logos.com/discussion/comment/333956#Comment_333956

    image

    In Logos 4.5a Beta 2 on Windows, this collection has one more resource, a Personal Book Bible => American Standard Version 1901 - Personal Bible without Chapter and Verse #'s  On Mac had not built Personal Book when searching crashed so downloaded docx files, then encountered error building:

    5670.PBB_f0afb6cd1dfd4b02b69970e2b02ea84f.log

    Also noticed the "PBB Logs" folder has a different path than diagnostic logging on Mac.

    When tried to rebuild Personal Book Bible using Logos 4.5a Beta 2 on Windows 7 received an error about unable to remove resource.  Removing tag: BibleGrid allowed personal book rebuild on Windows 7 with 0 errors.

    Repeated search crash using a collection with Logos resources (after launching to a blank layout):

    image

    Diagnostic logs:

    8524.15-Crash-Search.zip

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  • Tonya J Ross
    Tonya J Ross Member Posts: 1,490 ✭✭✭
    https://community.logos.com/discussion/comment/334420#Comment_334420

    Even knowing the contents of that Collection I cannot reproduce the issue.  With the recent changes to Bible Grid searching, are you still able to reproduce the crash?  I'm wondering if it has to do with the metadata for that personal book Bible syncing, but the book itself not being present.  I'll send your logs and details to Development.

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    When tried to rebuild Personal Book Bible using Logos 4.5a Beta 2 on Windows 7 received an error about unable to remove resource.  Removing tag: BibleGrid allowed personal book rebuild on Windows 7 with 0 errors.

    I'm not able to reproduce this issue.  I successfully rebuilt the book with tag intact.  Do you know what else was open at that point?

     

    Diagnostic Logging

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