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Posts 89
Pastor Rickabaugh | Forum Activity | Posted: Wed, Feb 8 2012 11:40 AM

I was updating the background for one of my songs.  While I was browsing through the backgrounds, I decided to delete a few of them.  1, 2, 3 deleted...then "the spinning wheel of death", a 5 second delay, and Proclaim crashed.

See log attached.

 

3324.Proclaim.log

Posts 1729
LogosEmployee
Hunter Clagett | Forum Activity | Replied: Wed, Feb 8 2012 1:35 PM

I see in your logs that you updated to OS-X 10.7.3. When did you do that? 

Are you deleting media directly from the Background tab, or are you using the Full Screen store?

 

Thanks,

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

Posts 1729
LogosEmployee
Hunter Clagett | Forum Activity | Replied: Wed, Feb 8 2012 2:08 PM

Ah, I see that now. I have alerted our developers to the issue and they are looking into it. 

 

 

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

Posts 89
Pastor Rickabaugh | Forum Activity | Replied: Thu, Feb 9 2012 8:34 AM

upgraded to 10.7.3 the day it was released to public...last week, I think.  I was deleting from Full Screen...interestingly, it didn't crash later in the day when I tried again.

Posts 1729
LogosEmployee
Hunter Clagett | Forum Activity | Replied: Thu, Feb 9 2012 8:55 AM

Marc Rickabaugh:

upgraded to 10.7.3 the day it was released to public...last week, I think.  I was deleting from Full Screen...interestingly, it didn't crash later in the day when I tried again.

It takes a particular set of actions to cause this crash. Namely, you have to delete two items rapidly, before the store window regenerates. 

 

 

- Hunter Clagett

Logos 4 Bug Report - Mac | PC

Proclaim - Mac/PC

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