Logos Bible Software 4 has stopped working

I have used Logos 4 for years and it has been working just fine. Tonight, I tried to start it up on my laptop. It starts, but suddenly it gives me the message "Logos Bible Software 4 has stopped working" and the program stops loading. I have tried multiple times to load it without success. I completely shut down and restarted my laptop, but no luck; Logos still will not load up. The only thing that I've done recently to this computer, which I have no idea whether it would impact it or not, is to install Gladinet Cloud Desktop. But I did nothing with it that involved Logos, so I don't see any way that would create the problem. Should I try reinstalling Logos 4 on the laptop? If so, where do I go in my online account to download the software again?

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Dave Hooton

This might be the same problem as others are experiencing here -> http://community.logos.com/forums/p/46039/342174.aspx#342174

If you follow the advice for logging in the linked post you can examine a log file with a text editor like Notepad and confirm the error lies with Logos.Documents.Contracts and attempt the solutions mentioned there. I suspect, however that a reinstall may be needed similar to that in the last post of mine. If unsure about anything just ask.

Bruce Mills

https://community.logos.com/discussion/comment/342720#Comment_342720

Thanks. I followed the instructions for loading Logos from the desktop to a blank screen. Apparently there was an update that downloaded and when I installed it, everything started working again. So I'm back in business.