Hey everyone, I just bought the Mac engine. All of my resources seem to be working fine, but I'm having a problem with BDAG. I can view it just fine, but it appears grayed out under the Keylink preference pane for Greek. So essentially, I can't use it for keylinking, which makes my work in the Greek text extremely tedious. Anyone else have this problem?
Thanks,
Dave
DaveNannery: Hey everyone, I just bought the Mac engine. All of my resources seem to be working fine, but I'm having a problem with BDAG. I can view it just fine, but it appears grayed out under the Keylink preference pane for Greek. So essentially, I can't use it for keylinking, which makes my work in the Greek text extremely tedious. Anyone else have this problem? Thanks, Dave
Works fine for me
Jack
Enable-and-Submit-Log-Files | Install
I am having the same problem with the Collins English dictionary keylinking on English. It gets checked with the select all but I can't select it individually or promote it to the top. I have not had the problem with Greek keylinking. The only difference is that Collins was a recently purchased resource, but I purchased LSJ a few weeks ago and didn't have problems with that adding it to my Greek keylink preferred list.
So I'll be following this thread as well.
Doug
DaveNannery: ... I'm having a problem with BDAG. I can view it just fine, but it appears grayed out under the Keylink preference pane for Greek...
... I'm having a problem with BDAG. I can view it just fine, but it appears grayed out under the Keylink preference pane for Greek...
Hello Dave,
I believe your problem is related to a license issue. I sent you an email that should fix it.
-Phillip
Win 7 x64 | Core i7 2600k @ 4.6GHz | 8GB RAM @ 1866MHz | Intel SSD G2
DouglasHorst: I am having the same problem with the Collins English dictionary keylinking on English. It gets checked with the select all but I can't select it individually or promote it to the top....
I am having the same problem with the Collins English dictionary keylinking on English. It gets checked with the select all but I can't select it individually or promote it to the top....
Hello Doug,
Collins can be promoted in my system. Can you check to make sure the resource has been successfully downloaded to the folder (~/Library/Application Support/Libronix DLS/Resources)? Can you open it in "My Library"?
It has been downloaded correctly. I thought maybe it got corrupted in the download so I copied it from my Windows installation with no joy. I can open the dictionary as a normal book and results from the dictionary come up when I do a search.
Another problem that maybe connected is that when I tried to refresh my resources the application crashes. It seems to crash right after the the message: "Initializing keylink handler"is displayed on the splash screen. If I select the relaunch it starts up fine.
DouglasHorst: ...when I tried to refresh my resources the application crashes. It seems to crash right after the the message: "Initializing keylink handler"is displayed on the splash screen...
...when I tried to refresh my resources the application crashes. It seems to crash right after the the message: "Initializing keylink handler"is displayed on the splash screen...
This is almost certainly related. If the "Refresh Resources" was successful it should enable full function of Collins in the Kelink settings. Please call customer service Mon – Fri 6:00 am – 5:00 pm PST at 1-800-875-6467 for a resolution.
DouglasHorst:Another problem that maybe connected is that when I tried to refresh my resources the application crashes. It seems to crash right after the the message: "Initializing keylink handler"is displayed on the splash screen. If I select the relaunch it starts up fine.
For the record, this is exactly the same problem I have. I will give customer support a call to see what the solution is.
Instead of calling tech support, I followed the email advice Phillip sent. I did a clean wipe of all Libronix files using these instructions. Then, I reinstalled the Mac engine and copied the resource folder back from my Time Machine backup. There was no crash when "initializing keylink handler" was displayed, and now BDAG works fine! Thanks Phillip!
I had a free day today so I had time to experiment. Here is my experience:
I uninstalled as Dave suggested and reinstalled the engine and copied my resources back. I then applied the 1.1.1 and 1.2 updates AND THEN tried to set keylinks. I could not set any keylinks. The app also crashed restarting after requesting a resource refresh.
I then uninstalled again, reinstalled the engine and copied back resources. At this point I set the keylinks for Greek and English and requested a refresh of resources with no problems. I then applied the 1.1.1 update. No problems. After installing the 1.2 update. I can modify the keylinks I have already changed but have problems with others. AND the app crashes on startup after requesting the refresh. Here is the crash report:
Process: Libronix DLS [784]Path: /Applications/Libronix DLS.app/Contents/MacOS/Libronix DLSIdentifier: com.libronix.LibronixDLSVersion: 1.2 (200)Code Type: X86 (Native)Parent Process: launchd [75]Interval Since Last Report: 4757 secCrashes Since Last Report: 2Per-App Interval Since Last Report: 630 secPer-App Crashes Since Last Report: 2Date/Time: 2009-08-06 13:04:06.819 -0500OS Version: Mac OS X 10.5.7 (9J61)Report Version: 6Anonymous UUID: 8D960FE5-FE30-40A2-976C-D2ED10530A41Exception Type: EXC_CRASH (SIGABRT)Exception Codes: 0x0000000000000000, 0x0000000000000000Crashed Thread: 0Thread 0 Crashed:0 libSystem.B.dylib 0x923e4e42 __kill + 101 libSystem.B.dylib 0x9245723a raise + 262 libSystem.B.dylib 0x92463679 abort + 733 libstdc++.6.dylib 0x90633005 0x905eb000 + 2949174 libstdc++.6.dylib 0x9063110c __gxx_personality_v0 + 11085 libstdc++.6.dylib 0x9063114b std::terminate() + 296 libstdc++.6.dylib 0x90631261 __cxa_throw + 1017 com.libronix.LibronixDLS 0x002e8fec 0x1000 + 30474048 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+ 12825 com.apple.Foundation 0x97208ee8 -[NSNotificationCenter postNotificationName:object:] + 5626 com.apple.AppKit 0x9571e42a -[NSApplication _postDidFinishNotification] + 12527 com.apple.AppKit 0x9571e339 -[NSApplication _sendFinishLaunchingNotification] + 7728 com.apple.AppKit 0x95697e53 -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 28429 com.apple.AppKit 0x9569764c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 9830 com.apple.Foundation 0x97227aaf -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 65531 com.apple.Foundation 0x972277bf _NSAppleEventManagerGenericHandler + 22332 com.apple.AE 0x9043f648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 14433 com.apple.AE 0x9043f57e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 4434 com.apple.AE 0x9043f425 aeProcessAppleEvent + 17735 com.apple.HIToolbox 0x94d6a961 AEProcessAppleEvent + 3836 com.apple.AppKit 0x95694f21 _DPSNextEvent + 118937 com.apple.AppKit 0x956945c0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 12838 com.apple.AppKit 0x9568d5fb -[NSApplication run] + 79539 com.apple.AppKit 0x9565a834 NSApplicationMain + 57440 com.libronix.LibronixDLS 0x000031b2 0x1000 + 862641 com.libronix.LibronixDLS 0x000030d9 0x1000 + 8409Thread 1:0 libSystem.B.dylib 0x92377286 mach_msg_trap + 101 libSystem.B.dylib 0x9237ea7c mach_msg + 722 com.apple.CoreFoundation 0x92d5f04e CFRunLoopRunSpecific + 17903 com.apple.CoreFoundation 0x92d5fc78 CFRunLoopRunInMode + 884 com.apple.CFNetwork 0x92ee8298 CFURLCacheWorkerThread(void*) + 3885 libSystem.B.dylib 0x923a8155 _pthread_start + 3216 libSystem.B.dylib 0x923a8012 thread_start + 34Thread 2:0 libSystem.B.dylib 0x9237e46e __semwait_signal + 101 libSystem.B.dylib 0x923a8dcd pthread_cond_wait$UNIX2003 + 732 com.apple.ColorSync 0x9077145c pthreadSemaphoreWait(t_pthreadSemaphore*) + 423 com.apple.ColorSync 0x90783d8e CMMConvTask(void*) + 544 libSystem.B.dylib 0x923a8155 _pthread_start + 3215 libSystem.B.dylib 0x923a8012 thread_start + 34Thread 3:0 libSystem.B.dylib 0x92377286 mach_msg_trap + 101 libSystem.B.dylib 0x9237ea7c mach_msg + 722 com.apple.CoreFoundation 0x92d5f04e CFRunLoopRunSpecific + 17903 com.apple.CoreFoundation 0x92d5fc78 CFRunLoopRunInMode + 884 com.apple.Foundation 0x97266530 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 3205 com.apple.Foundation 0x97202e0d -[NSThread main] + 456 com.apple.Foundation 0x972029b4 __NSThread__main__ + 3087 libSystem.B.dylib 0x923a8155 _pthread_start + 3218 libSystem.B.dylib 0x923a8012 thread_start + 34Thread 4:0 libSystem.B.dylib 0x923c66fa select$DARWIN_EXTSN + 101 libSystem.B.dylib 0x923a8155 _pthread_start + 3212 libSystem.B.dylib 0x923a8012 thread_start + 34Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0x92463639 ecx: 0xbfffe3bc edx: 0x923e4e42 edi: 0xa03805b8 esi: 0x17d1380c ebp: 0xbfffe3d8 esp: 0xbfffe3bc ss: 0x0000001f efl: 0x00000286 eip: 0x923e4e42 cs: 0x00000007 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 cr2: 0xffe17ad4Binary Images: 0x1000 - 0x5b7fef +com.libronix.LibronixDLS 1.2 (200) <80f1d57e34f2443353c34ee0266315c7> /Applications/Libronix DLS.app/Contents/MacOS/Libronix DLS 0x6d6000 - 0x765fd7 +libicuuclibronix.dylib.32 ??? 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(???) <69bd09fcd8d8b235cee7a405290d6818> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib0x93263000 - 0x93903fe3 com.apple.CoreGraphics 1.409.3 (???) <25dceb14af3455b768f56e8765ecf3ca> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics0x93904000 - 0x9391fffb libPng.dylib ??? (???) <4780e979d35aa5ec2cea22678836cea5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib0x93944000 - 0x93a7dff7 libicucore.A.dylib ??? (???) <cac059ebdac7d9a63ee0f7a648c9f6cf> /usr/lib/libicucore.A.dylib0x93a7e000 - 0x93b25feb com.apple.QD 3.11.56 (???) <a94d0f5438b730e88e5efdb233295c52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD0x93b26000 - 0x93b30feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound0x93b61000 - 0x943f2fff com.apple.WebCore 5530.19 (5530.19) <1b48d8dc3e18ac4a1e62af44f0a6f796> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore0x94467000 - 0x9446dfff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print0x9446e000 - 0x94472fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib0x94473000 - 0x94944fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib0x94945000 - 0x94a0cff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage0x94a0d000 - 0x94a12fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels0x94a13000 - 0x94a5cfef com.apple.Metadata 10.5.2 (398.25) <e0572f20350523116f23000676122a8d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata0x94a5d000 - 0x94a7bfff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib0x94c51000 - 0x94c51ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit0x94c97000 - 0x94d23ff7 com.apple.LaunchServices 290.3 (290.6) <bdba267184df88bd5b8e2116ea903872> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices0x94d38000 - 0x95040fff com.apple.HIToolbox 1.5.5 (???) <b17766e3d8800a73f534c41f624f5ac4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox0x950ba000 - 0x950d2fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting0x950d3000 - 0x95150feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <5a4e6329f8dbca5dcd70924525afd24a> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio0x95151000 - 0x95153fff com.apple.securityhi 3.0 (30817) <32d1c581312dbe0c408578df99661f96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI0x95154000 - 0x9542eff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <9e2d85d52e5e2951aa4dd53c48ccc52f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore0x955bf000 - 0x955d4ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture0x955e5000 - 0x95627fef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices0x95628000 - 0x95653fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib0x95654000 - 0x95e52fef com.apple.AppKit 6.5.7 (949.46) <a80f8cb62f6bdcb3bed3c8675d55881d> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit0x95e53000 - 0x961f0fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore0x962d3000 - 0x962defe7 libCSync.A.dylib ??? (???) <9e3544fe087bb4dc760b7afe0850dd6c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib0x962df000 - 0x96425ff7 com.apple.ImageIO.framework 2.0.4 (2.0.4) <6a6623d3d1a7292b5c3763dcd108b55f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO0x96426000 - 0x96453feb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib0x96454000 - 0x96478fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib0x9647e000 - 0x9655efff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib0x9655f000 - 0x9657effa libJPEG.dylib ??? (???) <e7eb56555109e23144924cd64aa8daec> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib0x9657f000 - 0x9693dfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib0x9693e000 - 0x969f8fe3 com.apple.CoreServices.OSServices 227 (227) <30cebcb68b1b571df7d77474e0c31556> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices0x969f9000 - 0x96a00ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib0x96a01000 - 0x96a08ff7 libCGATS.A.dylib ??? (???) <211348279493364e9920adc86484cedd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib0x96c90000 - 0x96d17ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib0x96d67000 - 0x96d7dfff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices0x970b7000 - 0x97198ff7 libxml2.2.dylib ??? (???) <2f6b294896866822330a8888b7f53b75> /usr/lib/libxml2.2.dylib0x97199000 - 0x971f2ff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib0x971f3000 - 0x971f7fff libGIF.dylib ??? (???) <572a32e46e33be1ec041c5ef5b0341ae> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib0x971f8000 - 0x97474fe7 com.apple.Foundation 6.5.8 (677.24) <aa84b0383891378c348ffa4a94853082> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation0x97475000 - 0x97475ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate0x97476000 - 0x974d0ff7 com.apple.CoreText 2.0.4 (???) <f0b6c1d4f40bd21505097f0255abfead> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9dd2655f8262b5b870cab51b23ad18e> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
And the system configuration:
Model: MacBook1,1, BootROM MB11.0061.B02, 2 processors, Intel Core Duo, 2 GHz, 1 GBGraphics: kHW_IntelGMA950Item, GMA 950, spdisplays_builtin, spdisplays_integrated_vramMemory Module: global_nameAirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), 1.4.10.3Bluetooth: Version 2.1.6f8, 2 service, 0 devices, 1 incoming serial portsNetwork Service: Ethernet, Ethernet, en0Network Service: AirPort, AirPort, en1Serial ATA Device: TOSHIBA MK6034GSX, 55.89 GBParallel ATA Device: MATSHITADVD-R UJ-857USB Device: Built-in iSight, (null) mAUSB Device: Apple Internal Keyboard / Trackpad, (null) mAUSB Device: IR Receiver, (null) mAUSB Device: Bluetooth USB Host Controller, (null) mA
So it seems tied to the 1.2 update. Hope this helps.
DouglasHorst: I had a free day today so I had time to experiment. Here is my experience: I uninstalled as Dave suggested and reinstalled the engine and copied my resources back. I then applied the 1.1.1 and 1.2 updates AND THEN tried to set keylinks. I could not set any keylinks. The app also crashed restarting after requesting a resource refresh. I then uninstalled again, reinstalled the engine and copied back resources. At this point I set the keylinks for Greek and English and requested a refresh of resources with no problems. I then applied the 1.1.1 update. No problems. After installing the 1.2 update. I can modify the keylinks I have already changed but have problems with others. AND the app crashes on startup after requesting the refresh. Here is the crash report: So it seems tied to the 1.2 update. Hope this helps.
I think the problem is updating from 1.1 to 1.2. Have you tried to uninstall and start with 1.2?
Note, 1.2 is the full engine not just an update. You can log into your web account and download 1.2 after uninstalling. I believe this is what worked for Dave above.
No. I started with 1.0 updated to 1.1.1 then to 1.2.
Uninstalling comletely and installing 1.2 works fine.
Thanks much.