Error Message When Updating

Good Day,

When I load up Logos 4, I get this message: "Updates for Logos Bible Software 4 are ready to be installed. Click OK to install them now."

However, when I do, I get this message: "An error occurred while extracting the archive. Please try again later."

I have tried several times now (after restarting the computer) but the same thing always occurs. Any help is appreciated.

All the best,

John Maddocks

Toronto, ON

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Pastor John Tindall

I'm having the same problem!

John Tindall

John F. Maddocks

Is there anyone at Logos that could please comment on this error message?

Thanks!

Donovan R. Palmer

https://community.logos.com/discussion/comment/37386#Comment_37386

Is there anyone at Logos that could please comment on this error message?

Is this Mac L4 Alpha? If so, you would probably find an answer to this more easily at the other forum: http://community.logos.com/forums/75.aspx

The L4 Alpha has lots of issues, but this is one that I have not seen mentioned by anyone else to date. Can you post your logs? The FAQ in the forum linked above will tell you how to do that.

Richard Webb

I'm getting the exact same thing. As suggested, I'll post this also on the other forum.

Richard Webb

West Des Moines, IA