Today, I tried multiple times to open the Logos app on my first Generation iPad, but it crashed every time -- generally while still displaying the Logos splash screen. The few times the library opened, the app crashed either when trying to open a resource or page through the resource. I uninstalled the app, re-installed, and still meet with the same results. As far as I know I don't have any large note or highlighting files that are causing the crashes. Seems like I updated the app several days ago, and today was the first time I've used it since that update. Has anyone else been having similar problems, and if so are there any plans to fix this bug? Right now I can't use Logos on my iPad at all, which really hurts.
macOS, iOS & iPadOS | Logs | Install
Hi, Alabama. Thanks for the response! In answer to your questions:
Thanks for any help/advice you can offer.
Ralph A. Abernethy III:When the app does open, what does it open to (if a resource, be very specific). Baker New Testament Commentary on John, the last book I opened in the passage guide. Just now opened the Logos app, and thirty seconds later it shut down.
Try opening up the app, immediately going to the library, open the ESV to Ruth. See if app still crashes.
I opened Ruth and paged through it. No crashes. What does this mean?
Okay, I went back to the passage guide, opened up several resources, paged through them, and haven't experienced any crashes. Do you by some chance have a magic wand?!!!?
Indeed, I DO have a magic wand.
I am guessing that there may be a bug or glitch in the resource. It may be related to a particular note at that passage. If you feel adventurous, feel free to go back to that resource & passage.
The reason I had you do the steps I gave you is that I wanted you to get out of the troublesome resource as quickly as possible and Ruth sounded good place to me.
Another thing to consider: Was the Baker Commentary downloaded to your device? If so, you may want to delete it if you still have problems viewing it. You might be able to redownload it without problems. Let me know how it goes!
Yes the Baker Commentary was downloaded, along with many another resource. But when I deleted the app yesterday, I lost all my downloads. Alas, so it goes! Thanks again!
"alabama24: "Indeed, I DO have a magic wand. I am guessing that there may be a bug or glitch in the resource. It may be related to a particular note at that passage. If you feel adventurous, feel free to go back to that resource & passage." (Sorry I'm not familiar with the quoting on the iPad2.)
Maybe a month ago I posted the Logos App was crashing whenever I opened The Reformation Study Bible on my iPad2. I forgot about until reading this post. I tried it today and it works perfectly fine! I didn't do anything different or make any changes to Logos. I am just happy that it works and your magic wand waved over my direction.
Thanks alabama24 for your magic wand
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Bev N:Thanks alabama24
Glad its working.