I just installed eBible Deluxe 2002 on a new computer and somehow entered my info as a new account. The program then assigned my current email as the customer ID. But the serial number is already assigned to an ID that was my email when I originally bought the program. Is there a way to correct the customer ID? There doesn't seem to be any way to make a change to the ID. I have tried uninstalling the program but it still auto-fills my new ID which doesn't match the serial number on my CD case. Is there anywhere to get a new serial number and activation code?
Welcome to the Forums! I would recommend calling Logos Customer Service when they open Tommorow, they should be able to help you.
The Journey X Blog
You will have to call Logos and have them change it in their database.
Jacob HantlaPastor/Elder, Grace Bible Church gbcaz.org
Customer Service can merge the accounts for you.