BUG: Most Recent Beta Update Fails to Install

Page 1 of 1 (2 items)
This post has 1 Reply | 0 Followers

Posts 97
Jeff Loven | Forum Activity | Posted: Fri, Jun 22 2012 9:48 AM | Locked

Hi, 

I'm running 4.5c Beta 3 (4.53.0.2109) and Logos automatically downloaded the most recent beta update. When it tries to install it, however, I receive this error message: 

Error writing to file: C:\Users\jeffloven.THEBRIDGE\AppData\Local\Logos4\System\EVRPresenter.dll. Verify that you have access to that directory.

I did verify that I have full access and control/permissions over that directory, so I'm not sure what the problem is. I've attached my Logos 4 Log files below.

Any help is much appreciated, I use Logos 4 on a daily basis. Thanks!

8666.Logos4.log

5148.Logos4Crash.txt

4064.Logos4Error.log

Posts 9157
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Fri, Jun 22 2012 6:12 PM | Locked

Jeff Loven:

I did verify that I have full access and control/permissions over that directory, so I'm not sure what the problem is. I've attached my Logos 4 Log files below.

Can you check that you (and not "Administrators") are the owner of the Logos4 folder, as per these instructions? http://wiki.logos.com/Fixing_Logos_4_folder_Ownership

Page 1 of 1 (2 items) | RSS