Getting the little yellow triangle and exclamation point along with this message for a couple days now. I am on the beta channel. Any advice?
Thanks.
John
Hmm. Got any logs?
Diagnostic Logging
You also may want to post this in the Logos 4 Windows Beta forums.
I've been getting this for about a month.
I ended up calling Logos tech support. Seems there was a corruption in one of my user created files, specifically a prayer file. The tech logged on to my machine (with my permission and while I was watching) and fixed the issue. Basically forced a server re-download of my files. Then everything was fine.
Hi Jonathan,
Can you post logs recording the behavior? Here is a link on how to: www.logos.com/support/windows/L4/logging
I was going to do that, but it seems to have fixed itself now, which is what I was hoping would happen eventually.
Ok it's doing it again so here are my logs.
6622.Logos Log Files.zip
Thanks for posting these; we'll investigate the problem and report back here.
Jonathan,
I think that I've fixed this on our end. Can you start your app and ensure that the sync error triangle is gone?
Thanks,Mitch
Yes it looks fixed now, thanks.
